Backoffice Collaborator (French, German) 80%

• 17 July 2026 • 80% • Indefinite duration • German (Intermediate), French (Intermediate) • Chemin de Blandonnet 4, 1214 Vernier • Log in to see the jobup.ch salary estimate Within our Contact Center at the central headquarters in Vernier/Geneva, we inspire our members through competent advice and offer them a unique customer experience. To strengthen our team, we are looking for, immediately or by agreement, an enthusiastic personality who enjoys analysis and possesses a great sense of detail.   Your challenges ## • With your team colleagues, you will be responsible for correcting client portfolios presenting anomalies and/or inconsistencies • You will be required to examine and reconcile various incoming payments • In support and collaboration with other teams and departments, you will ensure a high level of quality and customer service • In order to guarantee accessibility to our members, you will actively participate in the support of our Frontoffice.   What you bring ## • You have a strong team spirit, while knowing how to work autonomously • You are solution-oriented, have a keen sense of logic and possess an analytical mind • You are comfortable with numbers, have a sense of responsibility and an excellent ability to manage priorities • You have an advanced level in French or (Swiss) German, and you have very good knowledge of the other language. Mastery of Italian is an additional asset. • You have good knowledge of usual IT tools, with knowledge of Salesforce being an asset • You are open to novelties and changes, you actively participate and propose continuous improvements, notably in the context of process optimization and automation. ## What you will like about us ## • A friendly atmosphere with the values of our club • You will gain experience, appreciation and recognition thanks to positive contacts with our clients, with your colleagues and with your superiors • A motivating work environment with advancement possibilities • Working hours from Monday to Friday, between 08:00 and 17:00 • Interesting social benefits, an attractive bonus system and many price reductions on our partners' products • A comfortable workplace and, if certain criteria are met, the possibility to work regularly from home • Free access to TCS Active, our fitness space dedicated to the well-being of our employees   Are you interested? Then apply online right now!   Here is why we have existed for more than 125 years: Everything about the TCS - TCS Suisse   Touring Club Suisse Human Resources Caroline Debétaz Chemin de Blandonnet 4 1214 Vernier   *At TCS, we respect and appreciate the varied life paths and the diversity of profiles of our employees. Equal treatment is an absolute priority for us.*