After-Sales Service Manager/ M-F

--- base: meta-keywords: meta-viewport: width=device-width, title: Responsable SAV/ H-F (ALL-ESP) --- After-Sales Service Manager/ M-F (ALL-ESP) ================================ Please consult this advertisement, our recruitment agency (FOKUS Talent) specializes in the high-tech sectors. We support about a hundred boards of directors, executives and HR managers in Switzerland and internationally on key recruitments for the evolution and development of their structure. Behind this advertisement, there is a company that is looking for your knowledge and your abilities. At the end of the recruitment process, it will offer you a CDI contract with a long-term objective (we do not do consulting or temporary placement). During the recruitment process, we will be able to give you all the necessary information about this company. Our objective as a specialized recruitment agency is to provide you with a maximum of elements in order to be able to define together and in full confidentiality if this position is the right next challenge for you. Your CV and your data are never transmitted to our client without your prior agreement nor without you knowing the name of your future employer. Your application is confidential. At this stage, we can tell you that the company based in the canton of Berne specializing in the high-tech machine sector is looking for an After-Sales Service Manager whose mission will be the management of a team of 7 technicians. Missions: -Supervise and oversee the activity of the department, ensuring respect for service standards with customers -Support and guide customer service and production employees in achieving their objectives and developing their skills -Manage the load/capacity adequacy of employees and priority management -Drive the performance of the activity (lead time/quality/cost) using the available steering and reporting tools -Continuous improvement of working methods and processes according to new operational demands -Design and maintain the pricing model of price lists -Stock inventory management -Manage the various employee follow-up processes, in collaboration with HR (recruitment, annual evaluation, training plan) Profile sought: -Training in the technical and/or commercial field with experience in after-sales service -Field team management -Have a managerial spirit and communication skills -German and Spanish mandatory, other languages an asset Recruitment process Please apply directly on our career page so that your application can be processed as soon as possible. If your profile matches the position, we will contact you for a first confidential telephone discussion. Only in case of technical problems, contact us directly at jobs @ fokustalent .ch Cooptation: This is not your field of activity, but you may know people who might be interested in this advertisement? Do not hesitate to talk about it to your contacts and to recommend them to us by email, our referral program offers a specific amount to the sponsor of the candidate who signs with our client. And this, for each position on offer. More positions in the technology field on [ ](< >) FOKUS Talent Sàrl * FOKUS Talent Sàrl avenue de la Gare 10 1003 Lausanne * [ ](< >) jpidfb2d6b4jm jpit1041jm jpiy26jm