Head of Concierge Services and Municipal Usher

Head of Concierge Services and Municipal Usher (100%) The Municipality of Lutry is advertising the position of: Head of Concierge Services and Municipal Usher (100%) Within the General Administration and Territorial Development and Buildings Services, you actively contribute to the management, maintenance, and security of communal buildings. As head of concierge services, you ensure the coordination of a team of 13 concierges, operational and financial monitoring of the team, as well as logistical organization of numerous communal events. You also assume the duties of a municipal usher in the service of the Municipality during its official receptions and events. YOUR MISSIONS You contribute to the definition and implementation of the communal policy regarding the management, maintenance, and security of buildings and infrastructure. You plan, coordinate, and supervise the human resources of the concierge services. You ensure the operational and financial management of the concierge services (budget, orders, stocks, external service providers). You establish, apply, and monitor procedures, directives, and quality standards related to building operations. You perform concierge tasks when necessary. You organize the logistics of communal events (installations, coordination, monitoring, link with contractors/suppliers). You assume the role of municipal usher, including setting up rooms, organizing receptions (aperitifs, meals, etc.), welcoming guests, serving, as well as various logistical tasks related to the official activities and representation of the Municipality. You prepare activity reports and monitoring indicators for the hierarchy. You participate in the training and supervision of an apprentice within the service. You contribute to the continuous improvement of the Service's tools and processes. YOUR PROFILE Holder of a CFC (Federal Certificate of Competence) as a building operation agent or professional training in a technical field (building, concierge, maintenance) or equivalent title. Federal certificate as a maintenance/concierge agent or federal certificate in a technical field or facility management (a significant asset). Additional training in team management, management, or personnel management. Category B driver's license is essential. Proven experience in team management and building or infrastructure operations. Excellent organizational, planning, and coordination skills. Sense of organization and responsibility, with the ability to work autonomously while integrating effectively into a team. Sense of responsibility, proactive, leadership, and solution-oriented. Excellent knowledge of safety, hygiene, product use, and building maintenance techniques. Relational ease, sense of public service, good presentation, courteous and discreet, at ease with reception and service tasks, particularly in the context of municipal events. Ability to manage priorities and respond to unforeseen circumstances. Good writing skills and mastery of common computer tools. PARTICULARITIES OF THE POSITION As no official residence is provided, living near the workplace is required to ensure rapid intervention capacity in case of need. The position implies a certain flexibility in working hours (sometimes evenings or weekends) depending on events and service needs. START DATE December 1st, 2026, or to be agreed upon. APPLICATION Is this offer of interest to you, and are you ready to take on these exciting challenges? We look forward to receiving your complete application (motivation letter, curriculum vitae, recent photo, work certificates, copy of diplomas, and salary expectations) by Friday, August 7th, 2026: exclusively via Note: Only applications matching the desired profile will be considered. Agencies, please refrain from applying. INFORMATION The complete specification booklet can be downloaded from: Additional information about this position can be obtained from Ms. Caroline Valeiras, Head of Service, at or Mr. Patrick Csikos, Municipal Secretary, at 021 796 21 21. The Commune of Lutry, "Gateway to Lavaux", whose terraced vineyard is listed on the UNESCO World Heritage List, covers an area of 840 hectares from Lake Geneva to the Jorat, between the lake and the forests. A town of over 10,700 inhabitants, it has a communal administration of nearly 130 employees who work daily for the population within five Services: General Administration, Finance and Management, Territorial Development and Buildings, Works and Domains, Industrial Services, as well as two Units: Mobility, Youth and Social Cohesion.