Administrative Clerk Inpatient

Bern, 50%

*The Neuro medical division is one of three strategic focus areas in the Insel Gruppe and includes the specialties of neurology, neurosurgery, and neuroradiology. With nearly 570 full-time positions, approximately 5'300 inpatient patients and approximately 72'000 outpatient visits are cared for annually.

In this responsible and versatile function, you contribute significantly to efficient, patient-oriented care in the Neuro medical division. You work hand in hand with doctors as well as nursing staff and are the first contact for inpatient patients.*

What awaits you ##

• At the central base of the Neuro inpatient ward, you are the first point of contact for patients, relatives, and external partners - friendly, competent, and reliable
• You take on diverse administrative tasks such as maintaining patient data, processing inquiries, and document management
• In addition to general administrative work, you assist with clarifications regarding insurance questions, cost coverage, and billing of services
• You relieve the medical staff and nursing staff in daily administrative tasks and thereby make an important contribution to smooth ward operations
• You work interdisciplinary and have the opportunity to actively contribute to the optimization of processes and the further development of the ward secretariat

What you bring with you ##

• Completed training in the nursing or medical field (e.g., Fachfrau/-mann Gesundheit) or basic commercial training in a hospital environment - ideally with several years of professional experience in a comparable function
• Enjoyment of direct patient contact and a service-oriented, courteous personality
• Ability to remain calm even in hectic situations, set priorities correctly, and maintain an overview
• Teamwork skills, openness, and empathy in interdisciplinary cooperation
• Very good German language skills in speaking and writing; knowledge of another language (English or French) is an advantage

Our offer ##

• A meaningful, versatile, and responsible activity in a central interface function of the Neuro medical division
• An interesting and varied working environment with regular working hours on weekdays
• The opportunity to actively contribute to efficient and high-quality patient care
• Integration into a motivated, interprofessional team that values cooperation, respect, and mutual support
• A working environment in which you can contribute and further develop your professional and personal qualities.

Job Information ##

Location Inselspital, Universitätsspital

Organization

Medizinbereich Neuro

Workload

50%

Start Date

per 01.09.2026 or by arrangement

Reference Number

19479

Contract Type

temporary, until 28.02.2027, with option for extension

Place of Work

Inselspital, Universitätsspital Bern
Freiburgstrasse, CH-3010 Bern
Switzerland