Team Leader Backoffice (m/f)

• 10 July 2026 • 100% • Indefinite duration • Gümligen The Ärztekasse cooperative is one of the leading companies in the administration of medical offices. It supports doctors, consulting doctors, group practices as well as health care providers (physiotherapists, osteopaths, psychologists, etc.) with sectoral IT solutions and comprehensive service packages. The Ärztekasse cooperative establishes over 10 million invoices per year for its clients. The backoffice processes all requests from patients, health insurances, clients, authorities and other instances that arrive after invoicing. To complete our backoffice team in Berne, we are looking for Team Leader Backoffice (m/f) Working hours: 100% Start: immediately or by agreement Duration: indefinite Place of work: Gümligen Main tasks In this function, you are responsible for the personnel management, organization and professional management of the backoffice team of the Berne agency, consisting of six employees. This includes in particular the following tasks: • Organization of the team to ensure smooth processes • Ensuring impeccable information and communication within the team, the agency and with other departments • Active development of the team and employees as well as promotion of a learning culture • Contribution to the regional harmonization of processes You support the team in operational tasks such as: • Processing of oral and written requests from clients regarding debtor management • Assistance and advice to clients on questions related to the invoicing process • Processing of electronic invoice rejections by insurances and their follow-up • Manual recording of payments as well as processing of incorrect payments and refunds Requirements • Completed commercial apprenticeship or medical assistant with additional training in management • Several years of experience in a management function • IT-affine personality with very good knowledge of MS Office • Experience in the administration of medical offices or in the field of health insurance is an advantage • Engaging and enthusiastic personality with excellent communication skills • Ability to quickly absorb and network thinking • Structured working method as well as planning and organizational ability • Solution-oriented and service-oriented action • Stress resistance and high persuasiveness • Integrity and reliability • Very good knowledge of German and French What we offer • 40 hours per week at 100% • Bright and modern offices • Very good public transport connections • 5 weeks of vacation, 6 weeks from 50 years • Private accident insurance Additional information We offer you a exciting and challenging activity in a sympathetic and competent environment. We look forward to your application! We expect your application by mail to recruiting@aerztekasse.ch.