Customer Advisor Technical Support Telecommunications (80-100%) - Inbound

For over 45 years, we have been successfully active in the placement of personnel on the Swiss labor market. Write your success story with us!

For our successful and innovative client in the Lake Constance area, we are looking for a

Customer Advisor Technical Support Telecommunications (80-100%) - Inbound #

Employment: 100%

Location: Tägerwilen

Industry: General services

Publication date: 02.10.2026

Your tasks

• Receipt and processing of incoming customer inquiries
• Customer-oriented advice on products and services
• Processing of administrative concerns and billing inquiries
• Recognition of sales opportunities as well as active up- and cross-selling
• Receipt and processing of malfunctions in 1st-level support
• Careful documentation and logging of customer conversations

What you bring with you

• Initial professional experience in customer service, sales or technical support is an advantage
• Enjoyment of customer contact as well as strong communication skills
• Very good German language skills in speaking and writing as well as good understanding of Swiss German (mandatory)
• Good PC and advanced IT user skills
• Technical understanding and interest in telecommunications
• Affinity for sales and consulting
• Tact in dealing with demanding customer situations
• Reliable, flexible and team-oriented way of working
• Rapid comprehension and high willingness to learn

What awaits you

• Intensive, paid training during 5 weeks at full salary
• Varied activity in the field of telecommunications
• Collegial and motivated team
• Permanent employment
• Attractive development and further training opportunities
• Modern working environment

Framework conditions

• Workload: 80-100 %
• Place of assignment: Tägerwilen
• Working hours: Mo - Sun/Public holidays: 07:00 - 24:00
• During the 7-week training phase, 100% availability is required
• Start: Monday, 19.10.2026 at 09:00

Are you interested? Then contact Linda Huber today - Telephone: 044 931 40 82 or via E-mail (huber@workmanagement.ch). I will be happy to provide you with further details.#Züri