Customer Service Employee

Customer Service Employee An important task of the department is ensuring the SOS emergency call center (First Level), through which we stand by our customers as a strong partner in emergency situations. As a specialist in SOS First Level, you advise our customers in emergency situations by telephone and organize immediate measures, such as in cases of breakdowns and household contents or with the credit card blocking service. Customer Service Employee Renowned company in the insurance industry Job Description You receive calls from insured persons, partners and internal departments in different languages You organize immediate measures and coordinate in the areas: breakdown assistance, repatriation of passenger cars and their occupants as well as property insurance cases domestically You are responsible for written and telephone correspondence with insured persons and partners as well as the daily processing of follow-up orders You occasionally provide support in the event of motor vehicle damage Profile Completed vocational training and/or professional experience in a comparable activity in customer service Flexibility in deployment planning (Monday - Friday: early, middle and late shifts between 6:00-22:30) (early and late shifts, always possible from the home office) Very good German skills (Swiss German), , ösisch or Italian fluent The Offer Would you like to contribute your skills to a renowned, internationally active insurance company? Then I look forward to your application. jpidaf68170jm jit0730jm jiy26jm