Concierge

Tasks Exclusive Guest Care & VIP Arrangements: Individual organization of tailor-made experiences (e.g., heliskiing, private dining, event tickets, VIP transfers) as well as the confident fulfillment of extraordinary special requests. Relationship Management & Network Maintenance: Maintenance and expansion of a first-class regional and international partner network (top restaurants, guides, exclusive service providers in the Engadin) to ensure guests have preferential access at all times. Lobby Presence & Interface Coordination: Active, representative presence in the hall/lobby as a central person of trust for the guests, as well as seamless coordination with valet service, doormen, and front office. Requirements Luxury Experience & Local Knowledge: Several years of experience at the concierge desk of five-star luxury hotels (ideally membership with Les Clefs d’Or) with excellent networking and profound regional knowledge in the Engadin. Linguistic Sovereignty: Fluent German and English (at least C1/business fluent); Italian and French are of very great advantage due to the international guest mix. Discretion & "Can-Do" Mindset: Highest confidentiality, pronounced diplomatic skill, a natural hands-on mentality, and the attitude that there is an elegant solution for every guest request.