Guest Experience Leader McDonald's Westside

Job Description

As a Guest Experience Leader, you are the radiant heart of our restaurant. You greet our guests with a smile, introduce them to our latest offers, and assist them with their orders. With your positive energy, you motivate the team and ensure that every guest leaves happy. You have an eye for small details and an open ear for the wishes and feedback of our guests, which you share with management to make every visit even better.

Main Tasks

• Greeting guests and creating a cheerful atmosphere
• Introducing new offers and assisting with orders
• Passing on guest feedback to the team and management
• Supporting the team with enthusiasm and team spirit
• Ensuring a perfect restaurant experience for every guest

Requirements

• Sunny, open nature
• Passion for making people happy
• Team spirit and reliability
• Attention to detail and willingness to listen
• Motivation to learn and develop – no experience necessary!

Benefits

• Flexible working hours for a good work-life balance
• Dynamic, friendly, and supportive team
• Training and development opportunities – many managers start as team members!
• Remuneration and working conditions according to the provisions of the Collective Labour Agreement (L-GAV)
• 50% discount on our products in our restaurants in Switzerland and in Liechtenstein
• Sunrise subscriptions at a reduced price
• Access to exclusive discounts via the "Corporate Benefits" platform
• Additional offered holidays for those over 50
• Free access to the largest online training library