ICT Supporter ERP 80 - 100 %

ICT Supporter ERP 80 - 100 % (w/m/d) In accordance with the vision "We drive innovation to improve people's lives", Hamilton companies have been providing solutions for the healthcare industry since 1950. We are an innovative pioneer regarding ventilators, automated pipetting and storage of samples, as well as the development of process sensors. As part of the Business Unit Shared Services (SHS) of Hamilton AG, this department takes on central tasks for the Hamilton companies. Teams in HR, ICT, Corporate Communication, Facilities as well as Finance ensure that processes run smoothly and employees worldwide are optimally supported. This is what you can achieve: Main tasks: Ensuring the stable operation of the ERP application through first-level support, troubleshooting and administrative activities Receipt, analysis and resolution of malfunctions in close cooperation with key users and specialist departments Support and accompaniment of the business units in the application of processes in the ERP system Advice and support of employees with technical questions Support of key and end users in day-to-day operations Execution of technical on-/offboarding as well as administration of accounts and permissions Additional tasks / special tasks / projects: Collaboration with ERP engineers and developers as well as coordination of complex tickets Testing and professional release of solutions in coordination with the specialist departments Support with changes and further developments in the ERP environment Interface function between business, ICT and change management in the support context What you bring with you: Must-requirements Completed training as an IT specialist or comparable qualification Sound knowledge of process flows in a company Experience as a key user or in a comparable role in the ERP environment Basic IT understanding as well as knowledge of IT systems Good English skills in speaking and writing Advantageous (not mandatory) Practical experience in first-level support / helpdesk Experience with ERP systems (e.g. D365, SAP) Personal competencies Strong customer orientation and enjoyment in dealing with users Good communication skills Independent and structured way of working Teamwork and reliability Learn more about professional opportunities at Hamilton under . Do you share our values and do you feel at home in a collegial and down-to-earth environment? At Hamilton, we offer not only a motivating working environment, but also various leisure activities and contemporary working conditions. Our "Du" culture promotes open communication and pleasant cooperation. Become part of a team where your competencies are valued and space is created for innovative ideas. Interested? For any questions, please contact us by writing email (<>) and let us know the following details: Reference: JR-5986-fjb/ Applications by post or by e-mail unfortunately cannot be considered. jpidf73c307jm jit0731jm jiy26jm