Department Manager: Rotkreuz Driving Service and Public Transport Escort Service

Department Manager: Rotkreuz Driving Service and Public Transport Escort Service (80 – 100%) We are looking for a committed and professionally skilled personality starting from September 2026 or by arrangement. Department Manager: Rotkreuz Driving Service and Public Transport Escort Service (80 – 100%) Your field of activity You lead and develop the department, including personnel management and development You successfully implement organizational changes together with your team You continuously optimize and further develop services and processes, thereby ensuring high quality In cooperation with internal IT, you are responsible for the central systems in the driving service and their further development as well as maintenance Planning, budgeting and reporting of the department are your responsibility By maintaining internal and external networks, you strengthen cooperation and occasionally participate in projects and national committees As an interface to the division management and to other departments, you promote cross-divisional cooperation You also actively participate in day-to-day operations (customer service, dispatching and administration) Together with the regional managers, you ensure the recruitment, support and appreciation of around 1'000 volunteers What you bring with you Several years of leadership experience of teams with different roles and functions in a service environment, ideally in the areas of customer service, dispatching or internal service Commercial training or comparable qualification with a strong service and customer orientation Sound understanding of processes as well as experience in dealing with key figures, evaluations and reportings as a basis for decisions Affinity for IT and digitalization topics, experience with Office 365 as well as ERP or CRM systems is an advantage Enjoyment in actively helping to shape changes and thinking cross-divisionally, even in hectic situations Strong communication skills, empathy and skill in dealing with different stakeholders A structured, solution-oriented and independent way of working Enjoyment in working with volunteers and appreciation of their commitment as a supporting pillar of our offering What awaits you Fruit basket, modern working environment and 6 weeks of vacation? That has long been standard with us! In addition to generous employment conditions, we also convince with internal further training formats, joint activities and great colleagues in a dynamic team. Above all, you are pursuing a meaningful task with direct human and social impact. How you can apply Then we look forward to your complete online application with photo. jpid6ec1552jm jpit0727jm jpiy26jm