Customer Care Agent (w/m/d) 80%

As a commercial all-rounder, you value both telephone and written contact with our corporate customers (B2B) as well as the processing of administrative tasks. YOUR TASKS * Written and telephone processing and follow-up of customer inquiries (e.g., orders, information, offers as well as simple advice) * Organization and coordination of back deliveries and returns * Active support of the field service in the sales process * Close coordination with internal interfaces as well as external transport service providers * Professional complaint and damage management * Maintenance and updating of customer-specific master data YOUR PROFILE Ideally, you have completed commercial training You have experience in internal sales, Customer Service or Support? Perfect! Languages are your advantage! You can express yourself clearly in German and French (B1) in your professional and everyday life, other languages (e.g. English or Italian) are a plus You are IT-savvy and ideally have experience with ERP systems WHAT CHARACTERIZES YOU Service professional - customer contact (telephone & online) is your superpower! You are a true team player who: not only works well in a team, but also actively contributes to cohesion and success You remain calm even in a rush You are willing to learn, reliable and possess a strong sense of responsibility WHO WE ARE -- AND WHY YOU FIT WITH US Weita AG is part of the global Bunzl plc. group of companies and one of the leading Swiss trading companies for consumer goods. Our customers? Hospitals, homes, gastronomy, industry and many more! What makes us special? Our team spirit! With us, respect, appreciation and open communication count. We meet each other at eye level, learn from one another and grow together. WHAT WE OFFER TO YOU * Varied tasks -- no two days are the same * A motivated team with team spirit & fun at work * 5 weeks vacation + additional bridge days * Participation in social security premiums * modern infrastructure & top induction for a strong start * open "Du-culture" & cross-departmental cooperation * Discounts in the webshop * Free drinks * Team events More about us can be found at: [ ](< >) Want to become part of our team? Then apply with your complete documents, including a meaningful cover letter and salary expectations! j4id10430089jm j4it1041jm j4iy26jm