Guest Relations Employee Premium Department

The Real Estate and Operations Directorate shapes the hospital infrastructure of the future and is responsible for operational services surrounding the hospital. The Hospitality area ensures the gastronomic well-being of patients, employees, and visitors. It operates various restaurants and also possesses the necessary infrastructure to hold events.
As a Guest Relation employee, you are the host in our private department for patients with supplementary insurance.

What awaits you

• Personal care of private patients from admission to discharge
• Contact person for all non-medical questions for patients and visitors
• Receipt and processing of feedback
• Care of the lounge and coffee service
• Cooperation in the hospitality service

What you bring with you

• You have completed training in hospitality as well as professional experience at the reception
• You have very good German skills as well as good French and English skills, any further language is an advantage
• You possess a strong guest orientation
• You are accustomed to an independent way of working and have a well-groomed, professional appearance
• You possess good MS-Office skills

Our offer

• Our hospitality is more than just standard
• Become part of our dedicated team and go the extra mile with us for our private patients
• We look forward to your reinforcement in our professional hospitality team
• Versatile tasks await you in an exciting and stable hospital environment

Questions about the position?

Further information will be gladly provided by

Andrea Stuber
Head of Patient Hospitality

+41 31 63 2 28 42