Clerk Reha Contact Center

Bern, 50 % *Discharge management supports clinics and patients in selecting a suitable rehabilitation clinic. It checks reha registrations for content and completeness and organizes the timely transfer to the appropriate follow-up institution. As a coordination point between the clinic and social services, discharge management is also responsible for organizing secondary transports.* What awaits you ## • Hub function between discharge coordination, clinics and insurance companies • Independent organization of rehabilitations including obtaining cost guarantees • Coordination of patient transports (SRK, BETAX, EasyCab) • Clarifications regarding insurance benefits • General secretarial work including correspondence • Assistance in the introduction of new employees What you bring with you ## • Several years of commercial professional experience, preferably in the field of paramedicine, hospital or insurance • Good IT skills (MS Office) as well as a quick grasp of matters • Stylistically confident German as well as good French skills • High service orientation, independence and sense of responsibility • Willingness to learn as well as enjoyment of a varied, sometimes hectic hospital daily routine • An upbeat, team-oriented personality Our offer ## • A meaningful task in an innovative university hospital environment that combines social responsibility with modern digital working methods • Thorough induction as well as diverse opportunities to develop professionally and personally • A dedicated team, an appreciative working environment and cross-departmental cooperation in a well-networked environment Job information ## Location Insel Gruppe Organization Direktion Management Services Workload 50 % Entry per 01.10.2026 or by arrangement Reference number 19396 Contract type permanent Workplace Inselspital, Freiburgstrasse CH-3010 Bern, Schweiz