Team Lead SAP Services / Business Analyst Order-to-Cash (OTC) 80-100% (m/f/d)

Your Tasks

Shape the future of a Swiss market leader

Our company is the leading force in its market segment in Switzerland. As part of our digital transformation, we are introducing SAP S/4HANA Cloud Public Edition and fundamentally redesigning our sales and customer processes.

For this strategically important transformation, we are looking for an experienced personality for the team leadership of our "SAP Services" team, who will undertake this leadership function in combination with the role as Business Analyst for the end-to-end Order-to-Cash (OTC) process. You combine personnel leadership with strong process and solution competence and, together with the business, shape the future SAP and CRM landscape.

In this dual role, you lead and develop the SAP Services team with Business Analysts while simultaneously undertaking the business analysis for Order-to-Cash. As a central interface between departments, IT, Salesforce and SAP managers, and external partners, you are responsible for the functional direction, translating business requirements into viable solution designs, and actively driving the end-to-end transformation.

We are deliberately seeking an experienced leader who credibly combines personnel responsibility with operational business analysis. You develop employees and working methods within the SAP Services team, set clear priorities, and simultaneously ensure that the solutions along SAP S/4HANA Cloud Public Edition and Salesforce Sales Cloud are consistently aligned with standardized, integrated end-to-end processes.

• Personnel and functional leadership as well as further development of the SAP Services team with Business Analysts; creation of clear responsibilities, priorities, and effective cooperation with the departments.
• Undertaking the role as Business Analyst for the end-to-end Order-to-Cash (OTC) process in combination with the team leadership.
• Analysis, structuring, and prioritization of business requirements as well as translation into near-standard, future-proof solutions for SAP S/4HANA Cloud Public Edition and Salesforce Sales Cloud.
• Design and optimization of the integrated Lead-to-Cash/Order-to-Cash process chain with a focus on the clean division of tasks between CRM and ERP, especially regarding customer, product, pricing, quotation, order, delivery, and invoicing processes.
• Conduct and moderation of Fit-to-Standard workshops; consistent use of SAP Best Practices and evaluation of requirements with regard to standardization, extensibility, and Clean Core principles.
• Functional co-responsibility for the integration of Salesforce Sales Cloud and SAP S/4HANA Cloud Public Edition as well as for robust interface and data flows via SAP Business Technology Platform (BTP) or SAP Integration Suite.
• Management of stakeholders and external implementation partners as well as ensuring consistent solution decisions across departments, CRM, ERP, and integration.
• Responsible accompaniment of testing, data migration, training, cutover, hypercare, and transition into stable operations.
• Active co-design of complex business transformation projects in the commercial business and continuous identification of process, automation, and digitalization potentials.

Your Profile

• Completed studies in Business Informatics, Computer Science, Business Administration, or a comparable qualification.
• Several years of experience in the leadership or functional management of Business Analysts or comparable SAP/IT functions, as well as a strong ability to develop employees and effectively manage priorities.
• Several years of practical experience as a Business Analyst, SAP Consultant, or Solution Lead with a focus on Order-to-Cash and a very good understanding of sales end-to-end processes.
• Sound, practical experience with SAP S/4HANA Cloud Public Edition, especially in the area of Sales/Order-to-Cash; confident handling of Fit-to-Standard, SAP Best Practices, Public Cloud Extensibility, and the "standard first" principle.
• Good knowledge of Salesforce Sales Cloud and experience in the functional design of integrated CRM/ERP processes, especially the system and process boundaries between Salesforce and SAP.
• Demonstrable experience with integration scenarios between Salesforce Sales Cloud and SAP S/4HANA Cloud Public Edition; understanding of APIs, communication scenarios, and integration concepts on SAP BTP / SAP Integration Suite.
• Experience in complex business transformation, ERP, or CRM implementation projects in the commercial business, ideally with cross-departmental impacts on sales, logistics, finance, and master data.
• Strong competence in process analysis, re J4id10449006jm j4it1043jm j4iy26jm