Receptionist - Agency Assistant

Ref 2579819 | Date: 18 Sept 2026

Hotelis SA

HOTELIS is the only company specializing in recruitment for the catering and hotel industries for permanent and temporary positions. HOTELIS is the preferred partner of many high-end hotels, restaurants, catering services (events, stadiums and exhibition centers) and operators of collective catering restaurants.

Receptionist - Agency Assistant
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Company Description
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In order to strengthen our team at the Hotelis agency in Lausanne, we are currently looking for a committed and dynamic personality to hold the position of

Receptionist - Agency Assistant (M/F)
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Fixed-term contract planned from to

Job Description
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After an adaptation period that will allow you to become familiar with the organization and internal tools, your main responsibilities will consist of welcoming visitors, candidates and external partners. You will also be in charge of managing the telephone switchboard as well as coordinating the general messaging of the structure. In this versatile role, you will ensure the proper maintenance and updating of personnel files. In this context, you will be required to carry out various administrative procedures such as work permit requests, affiliations with social institutions as well as the follow-up of certain administrative services. You will also participate in the drafting of letters, attestations, work certificates and various administrative documents intended notably for authorities and institutional partners.

Profile sought
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Having benefited from hotel training, a hotel secretarial diploma or an equivalent commercial training, you have at least two years of experience in an administrative, assistant or reception function. Experience within a hotel establishment, an HR department or in a hotel receptionist function constitutes a particularly appreciated asset. Organized, rigorous and endowed with an excellent sense of responsibility, you know how to manage priorities and work with method and discretion. Accustomed to evolving in a demanding environment, you demonstrate great versatility and know how to handle several requests simultaneously with efficiency and professionalism. Your interpersonal ease, your sense of welcome as well as your excellent listening skills allow you to quickly establish a climate of trust with your interlocutors. You enjoy human contact and attach great importance to the quality of the service provided. A native French speaker, you possess excellent writing skills and perfectly master common IT tools. Knowledge of English or another language represents an advantage.

What we offer

We offer you the opportunity to join a group enjoying an excellent reputation where you will have the chance to follow many continuous training sessions. You will join a dynamic and cohesive team within which you will contribute to the success of our partners and accompany candidates in search of employment from diverse backgrounds. The multiplicity and variety of the tasks you will undertake make this position a challenge in which you can flourish.

We look forward to receiving your application, which will be treated with complete discretion.

To facilitate reading, this job offer is written in the feminine, but naturally addresses any person matching the profile sought, without distinction of gender.

Hotelis accompanies talents in the hotel, catering and event industries in Switzerland by offering them opportunities in line with their skills and experience. Thanks to a human, demanding approach and high-performance digital tools, we value every career path and facilitate the integration of female and male candidates within dynamic, committed teams attached to excellence.

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