Customer Advisor Service Center 100 % (Banking)

Are you communicative, organized, and feel comfortable in the banking sector? Then an exciting position with regular working hours and versatile customer contact awaits you here. For our client, an established bank, we are looking for a motivated personality as Customer Advisor Service Center 100 % (Banking) # Employment: 100% Location: Biel/Bienne Industry: Banks/ Financial institutions Publication date: 21.07.2026 Your tasks: • Organization and coordination of customer appointments in German and French • Processing and answering complex written customer inquiries via email • Telephone support for customers • Forwarding calls to the responsible departments • Support with matters in the banking environment (e.g., pension fund) • General administrative activities Your profile: • Very good German skills (understanding Swiss German required) • Experience in banking or in a Contact Center is an advantage • Commercial training (KV) is an advantage • Good IT user skills • Reliable, structured, and service-oriented way of working • Impeccable reputation What you can expect: • Regular working hours without shift work (Mo-Fr) • Modern workplace in Bern • Comprehensive induction • Working in a collegial and professional team Are you interested? Then contact Arian Sakiri today - Telephone: 044 931 40 84 or via E-Mail ( sakiri@workmanagement.ch ). I will be happy to provide you with further details. \#Züri