Technical Customer Service Representative

Technical Customer Service Representative Your main tasks include: Regional responsibility and management of the customer portfolio Technical consulting and support of the After Sales Service hotline Order acceptance and scheduling appointments with customers Deployment and coordination of assignments with service technicians Processing and management of service contracts (contract management) Control and invoicing of service orders Processing of customer orders We expect from you: Technical degree with EFZ or commercial training with technical affinity Very good PC and IT skills (Digital, software updates via Remote, etc.) as well as common MS-Office applications - ERP system Abacus is an advantage Independent and committed with a service-oriented attitude Teamwork, resilience, solution-oriented Organizational skills Native language German or Austrian or Italian with very good knowledge of the respective other language (bilingual) English is an advantage Sporty (knowledge of Garmin, Polar, Strava App, etc. is desirable) We offer: Diverse and interesting activities in a motivated team and successful company Pleasant working atmosphere in a small and collegial team Modern and bright workplace (standing desks) Open, cooperative, and innovative company culture Flat hierarchy / short decision-making paths Discounted fitness subscription Free parking Are you interested? We look forward to receiving your complete application documents, preferably by email. Fimex Distribution AG, to the attention of Frau B. Werkstrasse 36, 3250 Lyss jpid34ce0e9jm jit0728jm jiy26jm