Technical Operations Manager (m/f/d)

8752 Näfels, Glarus, Switzerland ### For our headquarters in Näfels, we are looking for a committed Technical Operations Manager (m/f/d) # Contact person #### Fabienne Kubli (HR Business Partner) Date #### 01.07.2026 Please send your application to: #### bewerbung@netstal.com Share me! ###### Download PDF What you will do ## • First technical point of contact for our worldwide customers, representatives, and service technicians in case of malfunctions and technical questions • Coordination and support for error analysis and sustainable error correction • Planning and organization of deployments of our service technicians for repairs, maintenance work, and commissioning • Central interface function between customers, service technicians, branches, and internal departments • Ensuring complete technical clarification, documentation, and follow-up of service and quality cases (KVP) • Technical and administrative review and completion of service orders What you bring ## • Completed vocational training as an electrician, electronics technician, electrical fitter, ideally with further training as a technician HF or willingness to undergo further training • Professional experience in technical service or customer service, ideally in machine or plant construction • Willingness to technically lead and coordinate service technicians • High flexibility and resilience as well as structured working methods even in demanding situations • Team-oriented personality with strong communication skills and high customer orientation • Secure communication in German and English, both written and spoken What we can offer you in addition to the interesting field of activity ## • Targeted training and further education with a personal development plan • Market-based compensation and above-average social benefits • An interesting, varied activity in an international environment For questions about your new field of activity, Michael Kälin, Head of Technical Service, is available at +41 55 618 65 81 or micheal.kaelin@netstal.com.