Head of Operations Engineering (w/m/d)

Ready for anything? Ready for Bechtle.

With over employees, we are one of the most successful IT companies and a market leader in our industry. The combination of direct sales of IT products with comprehensive system house services makes us a future-proof IT partner for medium-sized companies, corporations, and public clients. We are at home all over Europe and always nearby.

Head of Operations Engineering (w/m/d)

In your mission, you will thrive, because:

• You lead the Operations Engineering team personally and professionally and specifically develop 7 employees as well as 2 apprentices in the platform environment. Additionally, you are the interface to our offshoring Operations Team.
• You plan, control, and accompany the operation as well as the continuous further development of our Managed Services.
• You ensure professional release and lifecycle management across all relevant services and systems.
• You are responsible for service continuity and, together with your team, guarantee high availability of our services including on-call duty.
• You promote cross-team collaboration and coordinate the interfaces to adjacent areas to ensure smooth operations.
• You take responsibility in incident management at 3rd-level level and ensure structured prioritization and assignment of tasks within the team.
• You drive proactive change management and ensure that changes are implemented in a controlled, low-risk, and service-oriented manner.
• You act as a central leader in daily operational business and ensure high technical quality, clear processes, and sustainable customer orientation.

Your skills? More than interesting:

• You have several years of experience as a team leader in an IT environment, ideally in a service provider or system house environment.
• You have a basic technical IT education, for example EFZ or FA, and preferably have further training at FH or HF level with an IT focus.
• You possess broad technology know-how in the areas of virtualized client/server infrastructure, datacenter, cloud, and software, as well as a high affinity for IT security.
• You are also well-versed in application servers such as Exchange, SQL, or comparable platforms; experience with SaaS is an advantage.
• You enjoy working in an IT service provider environment and appreciate a dynamic, service-oriented working environment with high technical complexity.
• You enjoy working with customers, appear confident, and combine technical competence with a strong service orientation.
• You communicate confidently in German and English and move confidently in a national and international working environment.
• You convince through organizational talent, sense of responsibility, decisiveness, and the ability to lead your team clearly, reliably, and motivatingly.

You deserve real added value. Therefore, look forward to:

• Strategic scope for design
• International Executive Network
• 30 days vacation & flexibility
• Short decision-making paths

Ready for all this? Apply now via our online application tool, even without a cover letter. Unfortunately, we cannot consider profile suggestions from personnel service providers and applications via email.

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