After-Sales Service Manager 100 %

You have solid technical experience, know the world of cranes or construction machinery, and enjoy contact with customers? Do you like taking on responsibility, maintaining an overview even in a dynamic environment, and moving things forward with your team? Then shape the future with us as an After-Sales Service Manager. After-Sales Service Manager 100 % What awaits you In this responsible position, you assume the technical and operational responsibility for the entire after-sales service. Your main missions are as follows: Organization, coordination, and continuous development of after-sales service activities Management of personnel and technical supervision of service technicians, as well as planning of their interventions Coordination and prioritization of interventions in case of breakdown, repairs, and maintenance work Development of preventive maintenance for our machine fleet Analysis of breakdowns on construction cranes and development of suitable technical solutions Guarantee of professional customer follow-up, from the initial request to the complete fulfillment of the order Preparation and follow-up of offers related to after-sales service prestations Guarantee of the administrative processing of orders and invoicing What you bring Completed technical vocational training, supplemented by commercial training Several years of professional experience as well as management experience in a similar role are indispensable Responsible, organized, and solution-oriented personality, with excellent communication skills Experience in a technical environment, ideally in the field of cranes, construction machinery, or lifting devices Very good knowledge of French, both spoken and written, as well as good knowledge of German; knowledge of English is an asset Good IT skills, particularly MS Office and MS Dynamics 365 What awaits you with us A varied activity in a key function with many responsibilities In-depth training on the technology of our construction cranes A pleasant working environment and a corporate culture based on recognition Modern working conditions and attractive social benefits A company vehicle with the possibility of private use Are you curious? So are we! We look forward to receiving your application dossier, which you can send directly to [Écrire un email](< >). For any questions, Christian Couchet is at your disposal at T . jpidd7e96f1jm jpit0936jm jpiy26jm