System & Application Engineer 80–100% (w/m/d)

Your job:

• You are responsible for the reliable operation of the client, server, and network environments
• You provide technical support for Abacus and other specialist applications and ensure their availability and performance
• You set up interfaces and data transfers, monitor them, and implement approved permissions
• You coordinate patches, updates, and releases with specialist departments and external service providers, including testing and implementation
• In 1st, 2nd level support, you analyze malfunctions, solve technical problems, and involve external specialists if necessary

In addition:

• As IT Security Officer, you coordinate security monitoring, vulnerability management, and permission audits
• In the event of security incidents, you take over the technical analysis and processing according to the emergency process
• You prepare external security audits and follow up on the resulting measures
• You perform and document backup, restore, and restart tests together with System Engineering
• In technical projects and during operational handovers, you ensure clear responsibilities and clean documentation

Your profile:

• You have an apprenticeship as an Informatiker:in EFZ and ideally further training in computer science, business informatics, or a comparable field
• You bring several years of professional experience in system and application operations
• Sound knowledge in IT Security is mandatory for this function
• Ideally, you know Abacus; alternatively, you bring experience with another ERP system and the willingness to deepen your knowledge & skills
• You are proficient in using Microsoft Windows, Windows Server, Teams, Sharepoint & Office and are familiar with support tasks across multiple support levels

Your personality:

• You approach technical issues in a structured, independent, and solution-oriented manner
• You communicate clearly and find the right tone even when interacting with different specialist departments
• You combine your service orientation with a good understanding of operational requirements
• You handle confidential information with the necessary care and discretion

Your new employer:

• Behind the well-known brand Swissmilk is the Swiss milk producers SMP, the national umbrella organization of Swiss milk producers
• SMP combines interest representation, communication, and marketing and advocates for Swiss milk production at the economic, political, and social levels
• Around 110 employees are engaged in different specialist areas for the Swiss dairy industry
• Collaboration with various departments & short paths in everyday work
• A versatile, manageable working environment in the middle of Bern awaits you

Your benefit:

• A broad IT function that combines System Engineering, applications, ERP, support, and IT Security
• 40 % home office and flexible working hours allow you to flexibly design your daily work routine
• You benefit from very good social benefits as well as loyalty bonuses starting from the third year of service
• Personal responsibility for systems and applications, instead of a purely executive support function
• With the mandate as IT Security Officer, you receive an additional professional focus. You can directly apply and further deepen your existing security know-how in practice
• In the in-house cafeteria Laube, you receive freshly and seasonally prepared menus daily at discounted prices
• If you want to improve your French, you can attend a free French course directly in the house
• You work both operationally and on technical projects & further developments
• Direct exchange with users, specialist departments, the IT team, and external specialists
• Varied tasks from daily operations to releases and projects