Telephone Customer Advisor Inbound (m/f/d) 80-100%

Your tasks: • Conducting and logging incoming telephone calls as well as processing email inquiries • Competent and solution-oriented customer advice • Recording customer concerns and forwarding them to the responsible specialist departments • Ensuring high customer satisfaction • Administrative processing and documentation of customer contacts Our offer: • A permanent employment contract in full or part-time • A responsible task in an operating company • A collegial working environment in a nice team with flat hierarchies • Intensive training (4 weeks at 100%) with full salary • Development opportunities in the telecommunications industry • Attractive benefits and further training opportunities • Working from home is possible by arrangement (residence in CH required) Your profile: • You are flexible, reliable, and interested in a long-term new challenge • As a communication talent, you enjoy customer advice and service • Good PC skills as well as high IT affinity • Experience with SAP or comparable systems is an advantage • Fluent, accent-free German and good understanding of Swiss German are requirements • Language skills in Italian, French, or English are an advantage • Good written communication skills • Availability at 100% during the training period of 4 weeks Willingness to work shifts Mo - Fr between 07:30 - 17:30 is mandatorily necessary (students, housewives and househusbands are warmly welcome) Have we piqued your interest? Then we look forward to your complete application documents (motivation letter, CV, work certificates and diplomas). Kind regards Capita Recruitment-Team