Process Manager & Process Architect (Senior)

Your tasks

• You actively help shape the future of our processes and take responsibility for the maintenance and further development of the Visana process map. In doing so, you continuously develop our process organization, roles, and tasks.
• You analyze existing processes together with the specialist departments, identify optimization potential, and develop innovative, customer-oriented, and efficient solutions.
• You drive the digitalization and optimization of business processes and accompany corresponding initiatives from conception to implementation.
• You model business processes in BPMN 2.0 and support the specialist departments in professionally developing, documenting, and sustainably anchoring their processes.
• You lead projects and sub-projects for process optimization and actively contribute your expertise to company projects. In doing so, your organization ensures that improvements are not only conceived but also successfully implemented and anchored in operations.
• You further develop a transparent and meaningful process controlling and ensure active communication within the process organization.
• You support project managers and line managers with process-related questions and bring your experience and know-how profitably to the organization.
• You have the opportunity to bring about visible changes with your ideas and expertise and to actively help shape the further development of a modern insurance organization.

Your profile

• You have basic professional training as well as further training in process management, business administration, or a comparable field.
• You bring several years of experience in business process analysis and process modeling and have sound knowledge of BPMN 2.0. Experience in health insurance or the healthcare sector is an advantage.
• You have strong conceptual and analytical skills and can prepare complex relationships in an understandable way and translate them into concrete, actionable solutions.
• You bring experience in process optimization and digitalization and enjoy developing new approaches, initiating changes, and actively accompanying their implementation.
• You work independently, proactively, and result-oriented and possess the necessary assertiveness to sustainably drive optimizations together with your organization.
• You move confidently in agile teams and hybrid project organizations and ideally bring experience in project or sub-project management.
• You are a communicative and convincing personality who engages different stakeholders in an appropriate manner, networks, and wins them over for common solutions.
• You value working at the interface of business and the delivery teams and want to contribute your skills in a varied, future-oriented environment.
• You enjoy taking on responsibility, utilizing creative freedom, and making a sustainable contribution to the further development of Visana through your work.

We at Visana shape the future of healthcare - with passion and innovation.

Do you want to make a difference? Then you've come to the right place!

With 922,000 private and 16,300 corporate customers, Visana is a leading Swiss multi-line insurer based in Bern. We accompany our customers through a wide variety of life situations - from health and pension to housing and mobility, to individual solutions for companies.

Take the next career step - our team looks forward to meeting you!