Specialist Walk-in Counter, Agency/Depot Support Cash Office East

Specialist Walk-in Counter, Agency/ Depot Support Cash Office East Together, we are committed to fulfilling our unique mandate. A meaningful job in a diverse environment. Specialist Walk-in Counter, Agency/ Depot Support Cash Office East The Cash Office East in the heart of Zürich is responsible for managing cash transactions (issuance and return of cash) with partners of the SNB. In addition, in addition to staff, the general public is served at the walk-in counter for the exchange of old banknote series. The focus is on compliance with due diligence obligations. Your tasks Operating the walk-in counter including qualitative assessment VSB/GwG as well as multilingual answering of e-mails and telephone inquiries; Contact person for the technical, administrative, and organizational support of our agencies and partners in the cash market, including training; Proactive further development of existing processes and QMS documentation; Collaboration in working groups and projects, creation of reports and statistics; Assistance with logistical activities. Your profile Completed commercial training as well as several years of banking experience, ideally in the area of counter or customer advisory; Profound VSB/GwG knowledge as well as project and process design experience; Editorial skill, stylish oral and written expression in German and English, knowledge of other national languages is an advantage; Strong customer orientation, independence, and problem-solving ability; Familiar with handling sensitive information. Our offer We offer you a responsible task in the service of the overall interest of Switzerland - with a tangible contribution to the economy, the population, and a stable financial system. You can expect diverse topics, demanding questions, and the opportunity to make a difference with your expertise. We live a culture of openness, respect, and collegial cooperation. Equal opportunity, progressive framework conditions, and the compatibility of work and private life are a matter of course for us. With targeted promotion, contemporary working models, and an environment of trust, we support your personal and professional development. Learn more about our working environment No applications from agencies will be accepted. Your contact Sophia Rizzoli-Emödi Recruiter Contact Did not find a suitable position? Subscribe to job mail now jpid77dc236jm jit0730jm jiy26jm