Teamlead Customer Center (w/m/d) - Topsharing possible!

Do you believe that excellent service and successful sales belong together? Do you motivate people to grow beyond themselves and develop teams with passion? Then we are looking for exactly you. For our Customer Center in Biel, we are looking for an inspiring leader who, together with their team, inspires our private customers, recognizes sales opportunities, and achieves sustainable results. You will lead a multilingual team, develop talents, and take our sales culture to the next level. Why you start with us Time for recovery 6 weeks vacation and the possibility of unpaid leave. Flexible working models Part-time, job sharing, and topsharing. Individual development Diverse training and further education offers, temporary job changes, and stages. Modern working worlds Modern workplaces, co-working in Bern and Zürich, as well as home office in many areas. Maternity & paternity leave 18 weeks fully paid maternity leave and 4 weeks paternity leave. Health in focus Preventive offers, ergonomic workplaces, and targeted support during longer absences. Mobility offers Free Halbtax or discounted GA, as well as attractive bicycle, car sharing, and e-car offers. Lived equality of opportunity Among other things, through transparent salary information in our job advertisements. What you can achieve • You lead, coach, and develop your team of customer advisors in German and French with a focus on potential and promote their professional and personal development • In your role as a role model, you also advise our private customers, demonstrate enthusiasm for sales, and ensure a quality-oriented customer service • You effectively implement sales priorities and promote high sales and consulting quality as well as the digital consulting competence of your team • You analyze relevant key figures, derive targeted measures, and celebrate achieved successes together with your team • You create an environment in which performance, willingness to learn, and team spirit are equally lived and promoted • You actively accompany changes and sustainably shape the further development of our Customer Center What you bring with you • A completed basic education, ideally in the commercial field, supplemented by further training in leadership, management, coaching, BWL or banking & finance • Experience in leading employees in customer service or sales is an advantage • Enthusiasm for sales, a strong sense of customer needs, as well as convincing and quick-witted communication • Strong coaching competence and great joy in accompanying and promoting people in their development • High initiative, joy in decision-making, as well as a strong orientation towards implementation • Confident appearance as well as appreciative and clear communication in French (native level) and German (very good knowledge)