Voice and Network Administrator

What you should know about us ## The Emil Frey Gruppe is not only a Swiss family business with over 100 years of experience, but also one of the leading companies in the automotive industry. Quality, tradition, innovation, and customer orientation are the supporting pillars of the company. The focus of activities lies on the import of automotive brands, the operation of garages, the logistics of spare and accessory parts, as well as the provision of financial services. The Emil Frey IT Solutions AG provides various central ICT services for the Emil Frey Gruppe and manages the server backend systems in two datacenters together with the hybrid cloud infrastructure for approx. 10'000 users, who work at over 100 locations in Europe. For the IT-Infrastructure department at the Safenwil location, we are looking for a Voice & Network Administrator. Your tasks ## • Operation of the 2nd-level hotline and processing, dispatching of 2nd-level tickets as well as escalation to the 3rd-level support, if required • Operation, monitoring, and further development of the telephony and communication infrastructure • Administration and support of voice and unified communications solutions • Support in the operation and further development of the network infrastructure • Planning and execution of system maintenance • Collaboration on integration, migration, and infrastructure projects • Creation and maintenance of technical documentation Your profile ## • Completed training as an electrician, telematiker, computer scientist, mediamatiker, or comparable qualification • Experience in the operation as well as troubleshooting of telephony, communication, or network infrastructures • Interest in modern voice and unified communications solutions • Experience with Microsoft Teams Phone, AudioCodes Session Border Controllers (SBC) • Knowledge of Alcatel Enterprise, Luware or comparable solutions as well as Cisco and Fortinet solutions is an advantage • Independent way of working, enjoyment of cross-team collaboration as well as high quality and security awareness • Very good German skills in speaking and writing as well as good English skills • Driver's license category B • Willingness to perform on-call duty (readiness service) What we offer you ## You will find a new challenge with exciting tasks and much more with us: • Numerous benefits (new and used cars, service work and spare parts, vehicle and health insurance, fuel cards, hotels and much more) • An own, attractive pension fund as an independent pension institution • A long-term company perspective • Individual training and development opportunities • At least 25 days of vacation How you can contact us ## Michelle Da Costa, HR employee, looks forward to the complete application (including CV, work certificates, etc.) via the link "!". For reasons of better readability, simultaneous use of masculine, feminine, and diverse language forms (m/f/d) is avoided. Female and other gender identities are expressly included. Diversity also means for us that people work together in teams that achieve the best possible results through their uniqueness and difference. We are convinced that a diverse workforce, as well as an integrative culture, enables us to reach our full potential.