Project Office Customer Projects

Project Office Customer Projects (m/f) The Ärztekasse Genossenschaft is one of the leading companies in practice administration. It supports doctors, freelance doctors, group practices, as well as healthcare providers (physiotherapists, osteopaths, psychologists, etc.) with IT industry solutions and comprehensive service packages. From appointment administration to fully structured, electronic medical records to the billing system, the entire practice process is mapped. In doing so, it relieves practice assistants with a variety of service packages. To be able to continuously maintain this service, we are looking for a personality with strong contact and acquisition skills as Project Office Customer Projects (m/f) Workload: 80 - 100% Start: immediately or by arrangement Duration: permanent Work location: Urdorf You will take on central tasks in our projects and support our project managers in daily business – from appointment organization with customers, through preliminary clarifications to the creation of evaluations in projects. You have an eye for detail, ensure quality in the projects, and initiate corrections and optimizations if necessary. A position for someone who likes to think ahead, help shape things, and feels comfortable in a dynamic environment. The role is being established and will be developed together with the team leader. Main tasks Responsible for contacting, appointment organization, and preliminary clarifications with customers. Resource planning across all projects Overview of all projects (appointments, reporting) Monitoring of deadlines, milestones, and resources. Creation of offers, contracts, and reports. Provision of tools (overviews, templates, checklists, …) and guidelines. Ensuring project documentation in Jira and Confluence and its quality Creation of monthly evaluations and key figures in Excel. Documentation and provision of "Lessons Learned" from completed projects, creating and maintaining a central knowledge database. Team pending items management Requirements Completed vocational training in the commercial field. Several years of professional experience in a similar function, ideally in a project environment. Sound user knowledge of the entire MS-Office suite (Word, Excel, PowerPoint, Outlook) Good knowledge of Confluence and Jira is a plus Strong organizational talent, structured way of working, and the ability to always maintain an overview. Knowledge of project and process management is very helpful Self-initiative and the willingness to take on responsibility. Eloquent, professional appearance as well as strong communication skills. Team player Forward-thinking and the ability to set priorities correctly in a dynamic environment. Knowledge of the operating processes of a medical practice is also of great advantage Very good German and English skills (French skills are an advantage). What we offer A well-coordinated team with great expertise and mutual support in everyday life A varied activity with a wide range of tasks and scope for design 40-hour week as well as 25 days of vacation Attractive social benefits Home office possible up to 40% after the probationary period We look forward to your application! jpide47fc0djm jit0731jm jiy26jm