Assistant Quality and Process Management

Assistant Quality and Process Management Belonging, meaningfulness and competence With a well-coordinated team, we accompany patients through highs and lows and help them find their way back to life or to work after an accident or illness. Assistant Quality and Process Management Our cooperation in the team is based on goodwill, trust, commitment and service orientation. If these values are also important to you and you would like to get involved in further developing the Suva-Kliniken as well as their quality and processes, then we look forward to receiving your application. Tasks Administration: Document maintenance and control Management and documentation of cross-clinic improvement and corrective measures Organization of satisfaction measurements (patients, referrers) as well as internal and external audits Support in risk controls within the framework of ERM Management and evaluation of statistics Participation in the project for the transformation into the integrated management system (IMS) of the Suva-Kliniken at both locations – e.g.: Development of an application for the documentation of the IMS Process modeling and migration of documents Training of employees Assistance in the development and implementation of quality concepts and quality improvement measures with the specialist departments (e.g., regarding the quality contract according to KVG 58a) Assistance in the implementation and controlling of internal and external quality specifications/standards (e.g., ANQ, Hplus) Participation in projects (e.g., Lean Management, Records management) Profile Commercial basic training and/or healthcare profession Courses such as Quality Manager in Healthcare, Quality and Process Manager or similar Experience in quality management, ideally in the healthcare sector Experience in project, Lean and Records management is an advantage Networked thinking and acting combined with the ability to work with people from different professional groups / stakeholders Ability to communicate in a level- and target-group-appropriate as well as service-oriented manner in spoken and written form Very good knowledge in the use of MS Office products and applications for integrated management systems Mandatory: German language skills at native speaker level as well as very good French skills (min. C1-C2) as well as willingness to travel (Sion, Bern) Benefits - good work needs good conditions 50% discount on health insurance premiums Attractive pension benefits Compatibility of career and family: In-house daycare, financial support for external childcare Fridays on birthdays as well as on individual out-of-canton public holidays Extensive internal continuing education offers as well as participation in external continuing education Free use of the training and leisure center Modern infrastructure in a scenic environment near Zürich Contact Ruprecht Team Leader Quality, Process and Risk Management Suva-Kliniken Tel. Jenzer Deputy Head of Human Resources Tel. jpidc7d1d36jm jit0832jm jiy26jm