Customer Service Specialist (a)

Your tasks: • Competent support and processing of customer inquiries by phone and email, including complaints, returns, and credits • Preparation of quotes as well as independent handling and coordination of standard and special orders, including advertising and promotional items • Expert advice and support for sales partners, specialist retailers, and retail customers in various European markets • You act as an important interface between customers, field service, and internal teams • Ensuring careful data maintenance and supporting day-to-day business with organizational skill • You actively contribute to projects and the continuous optimization of processes Your profile: • Commercial background with initial experience in customer service, sales support, or similar • Stylish German language skills as well as good communication skills in English and French • Affinity for ERP systems and digital processes; experience with Comarch ERP is a plus • Motivation to get involved in an internationally successful company • Committed personality with a hands-on mentality, team spirit, and high self-initiative Your benefits: • Appreciative and family-friendly corporate culture with long-term perspective and sustainable corporate orientation • Varied internal training and leisure offers as well as support for external education and training • Flexible and modern working models, including the possibility of home office • Free parking and financial support for the use of public transport • Attractive pension and social benefits with above-average conditions in the pension fund Are you service-oriented, linguistically skilled, and appreciate an international work environment? Then Thomas von Moos (tvm@art-of-work.ch) is looking forward to your complete application dossier. *(a) We are interested in what you can do and what your goals are. Gender, religion, skin color, etc. are not factors that influence our personnel search* You can find more interesting jobs at www.art-of-work.ch/bewerber/offene-stellen Employment level: 100% Raum Schwyz