Quereinsteiger/-in Kundendienst 100%

The Rosmerta-Gruppe with around 90 employees unites the following companies under one roof: Hach AG, Fahnen AG, Trada AG, Werbeartikel AG, Fahnen AG, and Fahnenfabrik Sevelen AG. For over 40 years, we have been active in mail-order trade. Our target groups are business and private customers. With our range of flags, tarpaulins, useful items for house and garden, as well as advertising and gift items, we surprise and delight our customers. Do you like talking on the phone? Then we may have exactly the right thing for you. We offer you the opportunity to get a foothold in the commercial sector as a career changer. Internal development opportunities in the commercial sector are open to you. We are looking for our customer service a committed personality with independent and structured work as: Quereinsteiger/-in Kundendienst 100% (m/w/d) Your tasks: Customer consulting (MO - FR) by phone in German and Austrian language Recording of offers and customer orders Processing of incoming customer e-mails Customer master data recording, changing, and deleting Creating invoices and credit notes Processing of simple customer complaints Conducting credit checks Processing of clarification cases and creation of prepayments Processing of returns Responsible for various evaluation tools Your qualification: Completed training as a merchant EFZ or EBA, retail specialist EFZ or similar degree Enjoyment of daily phone contact with customers Stylish German language skills in word and writing Good Austrian language skills in word and writing Hectic situations as well as seasonally dependent workload do not disturb you Secure and skilled handling of MS-Office applications Team- and multitasking capable We offer: We offer you a varied activity with short decision-making paths in a presence function without home office. We offer you long-term job prospects with training and development opportunities. A family-friendly working atmosphere and a humorous and uncomplicated cooperation are a matter of course for us. Have we sparked your interest in this position? Then send us your complete application dossier, including your salary expectations, by e-mail to: E-Mail schreiben (<>). We look forward to your application. For further information, Ms. Tschanz, Head of HR, is available by phone. We only accept direct applications. Rosmerta AG Holzackerstrasse 5 4562 Biberist jpid783a3fajm jit0728jm jiy26jm