Customer Advisor 80-100% Career changers welcome)

Customer Advisor 80-100% Career changers welcome) Welcome to «Home of Customer Experience - where outstanding customer experiences are created daily thanks to our employees». DialogWorld AG with locations in St. Gallen, Dübendorf, Muttenz and Lauterach (AT) is an owner-managed company and is among the leading providers of Customer Service services in Switzerland. With over 440 employees, we provide innovative and customer-oriented services in customer service and sales and work for the industry leaders in mail order, fashion & food to tech companies, banks & insurance. For our customer service at the locations Dübendorf and St. Gallen, we are looking for Customer Advisors with the following qualifications Customer Advisor 80-100% Career changers welcome) YOUR ACTIVITIES You are the contact person for our customers together with your team You conduct order and service calls, answer complaints or advise customers regarding product or appointment inquiries You record and document customer concerns in our clients' systems such as SAP, Salesforce, Zendesk etc. You process customer inquiries via e-mail, social media or chat in different languages YOUR PROFILE You speak very good Swiss German and ösisch (Italian is an advantage) You are resilient, open and communicative You have good basic PC skills You work with commitment, are flexible and customer-oriented You also like to work in the evenings and on Saturdays YOUR ADVANTAGES The sense of togetherness is what we write and distinguish ourselves by with our motto #WeDoCareAbout: Market-based salary Unique and smart onboarding program Personal responsibility and flat hierarchies: You work independently and at eye level in a dynamic environment BECOME PART OF DIALOGWORLD AG With us, you can develop, help shape and realize yourself! Do you want to help shape the success story of DialogWorld AG in a dynamic working environment and an experienced team? Are you the one we are looking for? Then feel free to apply now! We look forward to your application and will get back to you as soon as possible. jpidc992a4ejm jit0833jm jiy26jm