IT Specialist with Project Management Tasks (m/f/d)

Your responsibility

• You ensure the reliable, secure and efficient operation of our IT infrastructure.
• You manage and coordinate central IT systems, including network components, firewalls, printer and telephony systems, end devices as well as other location-relevant solutions.
• You perform regular maintenance and monitoring and proactively develop the infrastructure.
• You process IT requests in 1st and 2nd level support as a competent contact person for our users.
• You analyze and resolve hardware, software and network disruptions sustainably.
• You process incidents and service requests in a structured manner via the ticketing system.
• You are responsible for user and authorization management.
• You set up software and hardware in a user-friendly manner and document them in a comprehensible way.
• You coordinate cooperation with external service partners as well as with our Headquarter in Singapur.
• You clarify technical and organizational questions with the specialists at the headquarters and accompany technical adjustments.
• You ensure compliance with applicable security guidelines and standards.
• You identify optimization potential, standardize processes and participate in the introduction and further development of digital solutions.
• You plan, coordinate and realize smaller IT projects independently – in close coordination with internal and external stakeholders.

What you bring with you

• Completed training in computer science, ICT or a comparable technical background.
• Sound knowledge of Windows Server and Windows as well as hardware, software and networks.
• Ability to quickly understand complex technical contexts and implement them in a solution-oriented manner.
• Careful, structured and independent way of working – even with several parallel requests.
• Strong service orientation, professional appearance and clear communication.
• Very good German and English skills in spoken and written language; confident communication in English is essential for regular cooperation with the Headquarter in Singapur.
• Enjoyment in taking on responsibility and advising users in an understandable and target-group-oriented manner.
• Ability to work constructively and reliably with different stakeholders.
• Experience in the coordination or management of smaller IT projects is an advantage.

What awaits you with us

• A varied task with great creative freedom.
• An international, innovative educational environment with flat hierarchies and short decision-making paths.
• The opportunity to contribute your own ideas and actively help shape digital solutions.
• Professional development in a lively educational and living community.
• Cooperation with a sympathetic student body as well as a motivated, future-oriented team.
• A unique workplace in the mountain scenery of the Unterengadin.

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