Pre-Sales Engineer

GLOBAZ SA develops and hosts critical IT solutions Pre-Sales Engineer GLOBAZ SA develops and hosts critical IT solutions for demanding environments in Switzerland: pension funds, healthcare, industry and administrations. Our activities involve a high level of reliability, security, quality of execution and responsibility. The company is engaged in a significant transformation of its organization and its level of execution. In a context of structuring our Customer Journey, we are looking for a: Pre-Sales Engineer GLOBAZ SA is engaged in an ambitious transformation. Our objective is not only to develop high-performance software / IT services and solutions. Our ambition is to create more value for our customers by combining: business understanding, technological excellence, customer success and experience, innovation and execution. We work in a demanding environment where business, regulatory and operational stakes are critical. In this context, we are looking for a Pre-Sales Engineer capable of going well beyond the demonstration of a solution. We are looking for a person capable of deeply understanding the client's needs (expectations, frictions, pain points), building a credible vision of the expected value and contributing to positioning GLOBAZ SA as a strategic partner. Your role Your mission is to transform a customer intention into a clear, feasible, controlled and value-creating promise, without implicit over-commitment, aligned with Globaz Delivery capabilities, product priorities and our customers' stakes. You contribute to building informed decisions rather than "pushing" products. This role is not an administrative sales support or a technical expert isolated from the business. You act as a Customer Value Architect, Strategic Advisor, Business Translator & Trusted Partner. Your responsibilities You take responsibility as the sole point of reference for the Promise / Offer phase with the following objectives: Understand the client's business stakes: Develop a deep understanding of business processes, operational issues, regulatory constraints, risks and user expectations Understand the real causes, the client does not buy a feature but a capability, a result, an improvement, a risk reduction, a performance gain Build and demonstrate customer value: Support clients in evaluating expected benefits, operational impacts, efficiency/effectiveness gains, avoided risks and quality improvements Build credible business cases – demonstrate value before technology Design relevant solutions: Translate client needs into realistic and coherent solutions (simplify complexity, make intelligent trade-offs, challenge certain requests and identify dependencies) Seek the best solution, not the most complex solution Strengthen decision quality: Support clients, the Client Success Manager and internal teams Improve decision quality by providing analyses, scenarios, reasoned recommendations and a long-term vision Contribution to the evolution of GLOBAZ SA: Be an active source of innovation, improvement and strategic thinking Provide feedback from the field and contribute to the evolution of offers, products and services and commercial approaches Internal coordination and transverse leadership: Collaborate closely with the different stakeholders (Client Success Management, Delivery, Product and Communication) and exercise leadership based on expertise and the ability to unite actors around a common vision of the offer Your profile University degree in business, marketing or IT, or a title deemed equivalent Proven experience in Pre-Sales Engineering, Business Analysis, Product Management, Client Success, IT Consulting or digital transformation Experience in social insurance, healthcare, public administration and with complex business software constitutes a significant advantage Customer orientation, you reason in terms of customer success/experience Ability to adopt a strategic partner posture Result and impact orientation; reliability, execution and ability to deliver Analysis and structuring; structuring complex issues, identifying root causes, building credible scenarios, formulating solid recommendations Business Acumen; understanding of operational models, value creation mechanisms, economic stakes and organizational impacts Transverse leadership and interpersonal skills Join us now and grow your ambitions If you combine intellectual curiosity, credibility, pragmatism, influence and result orientation, we will be attentive to your application! How will we measure your success? After 90 days, we should observe a better quality of engaged opportunities and a better understanding of customer needs, higher value-added proposals and more decisions based on solid business cases. GLOBAZ SA, your ideal employer Show us your passion, we look forward to receiving your application via JobUp. On our side, we will apply to our future talents and share our GLOBAZ CV with you to convince you that we are your ideal employer. jpid6dad0dbjm jpit0626jm jpiy26jm