Technical Business Analyst – 100%

Technical Business Analyst – 100%
In order to strengthen the "IT" Department within the "Shared Services Center" unit at the Vernier or Ostermundigen in Bern headquarters, we are looking for a:
Technical Business Analyst – 100%
As a Business Analyst, you will play a key role in identifying, analyzing, and formalizing the needs of our internal client within Assistance. At the heart of our IT ecosystem, you will contribute to transforming these needs into concrete and relevant solutions.
Your challenges
Analyze business needs
Plan and structure the analysis within your scope
Facilitate elicitation workshops using the right methods
Challenge the Salesforce solution to guarantee its relevance
Document and communicate
Formalize needs and model target processes
Define functional requirements and associated constraints
Prepare test plans and sheets for efficient execution
Propose and implement solutions
Actively contribute to projects and propose adapted solutions
Identify and communicate functional risks
Participate in change management
Organize, execute tests, and support production deployment
IT monitoring and support
Provide functional support within your scope
Contribute to monitoring and continuous improvement of tools
Your indispensable technical skills
Advanced understanding of database models and SQL
Advanced knowledge in API and system integration
Advanced knowledge of data modeling
What you bring
Mastery of tools:
Jira and Confluence
Git versioning system (Gitlab, Github, bitBucket …)
ELK / Kibana
Profile:
Higher education (University Master's, EPF, HES, or equivalent)
At least 5 years of experience in business analysis in the IT field, ideally within a large multidisciplinary company
Knowledge of constraints related to development
Knowledge of AGILE projects, in collaboration with POs
Ability to identify and propose concrete solutions
French and/or German, with fluent English
Solution-oriented, adaptability, analytical and transverse approach
Strong interpersonal and customer orientation
Sense of communication and negotiation
What you will like about us
An exciting working environment
A pleasant and collaborative workspace
Variable hours and the possibility to work from home
A centralized and modern workplace, well-served
Inexpensive parking and company restaurant
Discounts on many brands and retailers
Free access to the privatized TCS Active fitness center
Are you interested? Then apply online now!
Only applications submitted via the recruitment platform will be considered. Paper, email, and LinkedIn message applications will not be processed.
Application deadline: 30 September 2026
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