Team Leader Order Processing 80 - 100 % (w/m/d)

Company Hamilton Bonaduz AG True to the vision -We drive innovation to improve people-s lives-, the Hamilton companies have been delivering solutions for the healthcare industry since 1950. We are an innovative pioneer in terms of ventilation devices, automated pipetting and storage of samples, as well as the development of process sensors. The Business Unit Operations produces parts for all Hamilton companies, from injection-molded parts to pipette tips for liquid handling to metal and plastic parts. Our goal is to produce as many parts as possible in-house. This way, we remain agile, independent, and efficient. You can achieve this: • Leadership and further development of the team of specialists in commercial order processing and shipping • Responsibility for the timely order processing process (Sales Order Processing) from order receipt to shipping planning and coordination to invoicing • Coordination and execution of all export and transport tasks to all countries supplied by Hamilton Bonaduz AG, including creation and maintenance of the necessary export and customs documentation • Optimization and further development of the organization, processes, guidelines, and work instructions in the commercial order processing process to increase efficiency, quality, and customer satisfaction • Analysis and reporting of relevant performance indicators (KPIs) and implementation of continuous improvement initiatives • Close collaboration with internal interfaces (Sales, Purchasing, Production, Logistics, Quality, Engineering) to ensure a smooth value chain • Point of contact for national and international customers regarding delivery status, export issues, and service requests You bring: • Commercial training or technical basic training with commercial further education • Professional experience in international transportation (import-export), foreign trade, and customs issues is an advantage • Several years of leadership experience in the field of order processing, logistics, or supply chain management, ideally in an industrial or technical environment • Professional handling of ERP system Microsoft D365 or SAP for order processing and Microsoft Office tools • Analytical and process-oriented thinking • Proactive and service-oriented personality with pleasure in customer contact • Independent, goal-oriented, implementation- and enforcement-strong personality • Pronounced communication and team skills • Negotiation-secure German and English skills (written and spoken) Files from personnel consultants are not considered. All applications are processed by our recruiting partner, Humentum AG. If interested, please send your complete application documents directly to jobs@humentum.ch. Learn more about career opportunities at Hamilton at jobs.hamilton.ch. Do you share our values and feel at home in a collegial and down-to-earth environment? At Hamilton, we offer not only a motivating work environment but also various leisure activities and modern working conditions. Our du culture promotes open communication and a pleasant togetherness. Become part of a team where your competencies are valued and space for innovative ideas is created. Interested? For questions, please contact us at jobs@hamilton.ch and provide the following details: Reference: JR-5200-fjb/ Applications by post or email cannot be considered.