Property Claims Expert

Ref 2580460 | Date: 22 Sept 2026

AXA

80-100%, Genève Region, Smart Working

Shape your future with us!

Are you looking for a new challenge in the insurance sector? Join our team as a Property Claims Expert and put your expertise to work for our customers.

In the Customer Operations sector, you participate in shaping the experience of customers who have suffered a loss and receive benefits. Our customers are at the center of our concerns and, together with them, we seek a solution adapted to their needs. By systematically applying the "Customer first" motto, we guarantee very high customer satisfaction.

What awaits you

In this role, you will independently handle complex claims in the field of property insurance, including for the commercial and industrial sectors.

• You will perform site visits, inspections, and investigations to examine coverage and liability issues.
• You will assess the extent of damages and establish insurance benefit settlements.
• You will communicate with policyholders, their representatives, brokers, as well as service providers and internal departments.

Your profile

• You possess solid training in insurance (federal diploma or equivalent) and experience in managing complex property claims as a claims expert/inspector.
• You have good knowledge of civil liability law and possess notions in construction technology.
• You demonstrate excellent customer orientation, ease in human contact, and exemplary perseverance.
• You have a sense of organization and are flexible.
• You perfectly master the French language (native language); good knowledge of English and/or German would be an asset.
• Residing within the area of activity would be an advantage.

What we offer you

We are convinced that satisfied employees achieve better performance. That is why we offer salary supplements that bring tangible benefits, beyond the ordinary.

Flexibility and freedom: Smart Working (flexible working model), annual working time, five weeks of vacation (six weeks from age 50), two additional weeks of vacation offered every five years, possibility to purchase up to ten additional vacation days per year.

Professional life and family life: meeting schedules adapted to families, 22 weeks of maternity leave, eight weeks of leave for the other parent, daycare subsidies, company family allowances, days off for caring for relatives or in difficult personal situations.

Providence and insurance: an attractive pension fund offering extended supra-obligatory benefits and savings options, and up to 30% discount on insurance products.

Flexible benefits: AXA Shareplan (employee participation), CHF 500 per year on the Swibeco benefits platform, reduced price lunch or Lunch Card, Smart Working allowance of CHF 200 per year.

Mobility: reimbursement of the half-fare subscription, Reka-Pay up to CHF 1000 per year (20% discount), fleet discount, free electric charging station, AXA bicycles to borrow.

Good work balance: free health checks, health weeks every year, varied physical activity offers (online and on-site), massage offers, rest rooms, Employee Care, online health portal, various seminars and events around health prevention and mental health.

Development: three days for individual training, wide range of learning and development, free coaching, financial participation in continuing education, promotion of internal mobility, talent development offers, seminars for those over 55 (AXA Horizon), engagement in communities on different themes, participation in innovative projects (Innoday, AXA Hackathon, UnConference), two days dedicated to volunteering missions (environment and social).

Your future workplace

Genève, Switzerland

Send your application!

Do you have questions or need help? Do not hesitate to contact Roland Burla by telephone at .

Diversity and inclusion are values dear to AXA

Open-mindedness, tolerance, respect for what differentiates us as well as what brings us together, these are the essential characteristics of collaboration at AXA Suisse. We wish to promote equal opportunity and remove obstacles in the recruitment process.

If you need help or individual adaptations due to a disability, neurodivergence and/or a health problem, you can contact the Recruiting team at any time.

About AXA

At AXA, we are convinced that every person has the potential to contribute actively to shaping the future. Our goal is to create a dynamic, encouraging and progressive working environment that stimulates and inspires you. With a culture marked by equal-to-equal collaboration, by trust and by diversity. With our modern working conditions, we wish to take into account the needs of our employees and help you develop your strengths, take on responsibilities and commit within your team in favor of new ideas. You will thus be able to evolve personally and shape the world of tomorrow with us, by protecting what truly matters.

Do you want to learn more about AXA as an employer and dive into our working universe? Then you are in the right place on our Career page.

Property Claims Expert

We look forward to your application!

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