Specialist in Complaint Management and QS Production 100% (m/w/d)

Specialist in Complaint Management and QS Production 100% (m/w/d) Tasks: • Processing of error messages and deviations as well as initiation of immediate measures • Analysis of errors in the areas of mechanics, electrical engineering, cast components and surfaces (paint and coatings) • Close cooperation with the departments of Supplier Management, Logistics and Technology • Ensuring a clean and traceable flow of information during complaint processing • Identifying potential for improvement and actively optimizing internal processes • Participation in ensuring and continuously improving quality Requirements: • Completed technical basic training in the mechanical field, e.g. as a polymechanic EFZ or automation technician EFZ • Several years of professional experience in mechanical engineering, ideally in production or assembly • Experience in complaint processing (e.g. 8D) or in quality assurance is an advantage • Good knowledge of MS Office and experience with ERP or CAQ systems • Technical drawings and specifications can be read and understood • Independent, reliable and quality-conscious working method • Team-oriented, resilient and communicative