Senior Application Manager 80 - 100%

Who are we?

The Justitia project is working on the digitalization of the Swiss judiciary. The project team currently consists of around 50 people, supported by external employees and partner companies. We develop two software solutions for the judicial authorities (the platform for electronic legal transactions and file inspection, as well as the Justizakte-Applikation (JAA) for processing and managing digital files) and support the judicial authorities in digital change (transformation). The project team has grown strongly in recent months and will continue to develop in the future. In the coming months, the project will be transferred into an operating organization, a public law corporation.

In our team and in cooperation with our stakeholders, various work cultures and fields (IT, change management, communication, law, public sector) meet, which is why trust, transparency, collegiality, a solution-oriented error culture, and appreciative and respectful interaction with one another are essential to us.

For the operation of the JAA in the shared PaaS platform and for the continuous further development of the application, we are looking for an experienced

Senior Application Manager 80 - 100%

These are your tasks:

• Operation of the JAA: You bear responsibility for the stable operation of the JAA application including SLA monitoring, monitoring, logging, and reporting.
• Contact person and capacity management: You manage the cooperation with our PaaS supplier, conduct regular meetings, monitor the agreed services, follow up on defects, and are responsible for escalation. In doing so, you are particularly responsible for capacity management at the supplier and ensure that the JAA application has the required capacities.
• Controlling: You support and coordinate contract and controlling tasks for operations in close coordination with the finance department.
• Release Management and Deployment: You are responsible for the definition, formalization, and technical implementation of the agile release process (including deployment, rollback, change coordination) and ensure operational release readiness; you coordinate the release approval (Go/No-Go) together with the product management, which determines the content scope and timing of the releases. You support backlog maintenance and sprint planning from an operational and technical perspective.
• Operating processes: You are responsible for the design and optimization of operating processes such as incident and problem management, change and release management (technical part).
• Testing: Together with the test management, you ensure that through the implementation of a detailed test concept, errors can be found and corrected as early as possible. In particular, automated testing will be significantly (co-)steered by you.
• Security and ISDS: You support compliance with security and data protection requirements (especially DSG/DSGVO, ZertES) at audits, as well as participation in the creation and improvement of emergency concepts.

What you bring with you:

• Education: You have completed training in computer science (e.g., HF, FH or InformatikerIn EFZ with corresponding further training in one or more of the mentioned areas of responsibility).
• Experience: You have demonstrable several years of practical experience in the operation of complex IT applications, ideally "cloud native" with Kubernetes / Docker, as well as ArgoCD, Helm, and GitLab.
• Methodology: You bring experience with agile methods (e.g., Scrum) as well as Hermes-based project procedures, with a pragmatic and goal-oriented application.
• Solution orientation: You possess a strong solution orientation and have high implementation strength in a dynamic environment.
• Readiness for new things: You bring the readiness and motivation to familiarize yourself with new technologies and regulatory topics (e.g., data protection, electronic signatures, etc.).
• Calmness and goal orientation: Your seniority allows you to remain calm even in hectic moments and not to lose sight of the long-term goal.
• Way of working: You maintain a structured and independent way of working.
• Language skills...