Inside Sales

Employee Inside Sales / Inside Sales (100%) Together in the team We are looking for a committed personality who likes to take responsibility, thinks ahead, and actively contributes to a well-coordinated team. This position offers the opportunity to participate in a central hub function, help shape processes, and contribute to a high level of service quality together with the field service and internal specialist departments. We are particularly interested in people who like to learn, familiarize themselves with new topics, and enjoy a versatile task in inside sales. Your tasks • Support of the field service as well as close cooperation with internal specialist departments in daily operational business. • Creation, processing, and active follow-up of offers. • Recording, coordination, and timely processing of customer orders. • Telephone and written support of customers in German; French is very desirable in this regard. • Coordination with internal interfaces such as purchasing, logistics, production, and administration to ensure smooth processes. • Maintenance and mutation of customer, article, and master data in the ERP/CRM system. • Processing of complaints, returns, and general customer inquiries with a solution-oriented approach. • General administrative tasks, correspondence, as well as support with internal processes. • Creation of evaluations, statistics, and sales-relevant documents. • Support with sales and marketing activities as well as participation in the ongoing optimization of workflows and processes. • Scheduling and coordination of customer appointments in coordination with the field service. Your profile • Completed commercial training or comparable qualification. • Professional experience in inside sales, order processing, or a comparable customer-oriented function is an advantage. • Very good MS Office skills as well as practical experience with ERP and CRM systems. • Stylistically confident German in speech and writing. • French language skills are very desirable. • Good English skills are an advantage. • Independent, exact, and structured way of working. • High customer and service orientation as well as enjoyment of working in a team. • Organizational talent, resilience, and the ability to maintain an overview even in hectic situations. • Strong communication, reliable, and proactive personality with a networked way of thinking. • Willingness to learn, openness to new tasks, and motivation to develop professionally and personally. What awaits you with us • A versatile task with a central hub function between customers, field service, and internal departments. • A motivated team with short decision-making paths and close cooperation. • The opportunity to help shape processes and actively contribute improvements. • An environment in which learning, further development, and initiative are valued.