Claims Clerk Motor Vehicle Damage (D/I) 80-100%

As a claims clerk in motor vehicle standard damage, you play a central role in the telephone reception of damage reports in German and Italian. You ensure the timely and precise processing of claims cases and contribute significantly to providing our customers with first-class services. Through your team-oriented approach and your sociable personality, we create an outstanding customer experience together. Are you ready for a position that offers you a lot of individual responsibility and exciting challenges? Then do not hesitate - we look forward to your application!   What you can achieve   • You receive telephone damage reports from the motor vehicle industry. • You process claims cases with high quality and carry out the complete processing from the opening of the case through to the assessment and finally to the closure. • You assess coverage and liability questions and decide on the initiation of immediate measures. • You maintain intensive telephone contact with customers, injured parties, experts, garages, and general agencies. • You work closely with internal specialist departments and business partners.     What you bring with you   • Completed commercial basic training in the insurance industry or comparable training • Initial professional experience in claims processing • Strong service orientation and resilience • Communicative, team-oriented, and implementation-oriented personality • The ability to use tools with artificial intelligence (e.g., ChatGPT, Co-Pilot etc.) • Confident German and very good Italian skills, further languages are an advantage   Do you have any questions? Beat, Telephone, 058 358 33 50, is happy to assist you. We look forward to your online application with meaningful application documents (CV, cover letter, work references, and diplomas).     Why you start with us «Let-s care for tomorrow» also means for us creating a flexible working environment that takes the individuality of our employees into account: with 8 weeks of paternity leave and 16 weeks of maternity leave, the option to buy 10 additional vacation days per year, further training, and other benefits. Read more here Allianz Careers.       For recruitment agencies For this position, we only accept applications that are submitted directly by candidates. Unsolicited applications from recruitment agencies will not be considered and no correspondence will be conducted. Recruitment agencies should therefore not submit application documents to our employees or via our career portal. We reject any responsibility and T&Cs for unsolicited applications. About Allianz: The Allianz Group is one of the world's most trusted insurance and asset management companies. Caring for our employees, their ambitions, dreams, and challenges makes us a unique employer.    What connects us is a common aspiration: Our customers come first and are at the center of our actions. Their needs inspire our thinking and guide our actions. Together we can create an environment in which everyone feels motivated and empowered to design and shape a better future - for our customers and for our society. At Allianz, we stand for unity: We believe that a united world is a prosperous world, and we are consistently committed to equal opportunities. The basis for this is our inclusive workplace, where both people and performance count and where integrity, fairness, inclusion, and trust are at the center of our culture.   We welcome applications from people of all ethnic and cultural backgrounds, age groups, genders, nationalities, religions, social origins, people with or without disabilities, as well as different sexual orientations and other characteristics protected by local laws and regulations.   For questions or concerns regarding inclusion & equal opportunity, Nani Nold is happy to assist you at nani.cristina.nold@allianz.ch. Please note that messages that are not related to the topic of inclusion & equal opportunity will not be answered or forwarded. We are happy that you are on board!   Join us. Let's care for tomorrow. 102792 | Customer Service & Complaint | Experienced | Non-Executive | Allianz Schweiz | Full-time or Part-time | Permanent   * *