Customer Advisor 80-100% Lateral Entrants Welcome

Customer Advisor 80-100% Lateral Entrants Welcome) Herzlich Willkommen im «Home of Customer Experience - wo dank unseren Mitarbeitenden täglich herausragende Kundenerlebnisse entstehen». Die DialogWorld AG mit Standorten in St. Gallen, Dübendorf, Muttenz und Lauterach (AT) ist ein inhabergeführtes Unternehmen und zählt zu den führenden Anbietern von Customer Service Dienstleistungen in der Schweiz. Wir erbringen mit über 440 Mitarbeitern innovative und kundenorientierte Dienstleistungen im Kundendienst und Vertrieb und arbeiten für die Branchenführer im Versandhandel, Mode & Nahrungsmittel bis hin zu Tech-Firmen, Banken & Versicherungen. Für unseren Kundendienst an den Standorten Dübendorf und St. Gallen suchen wir nach Kundenberater*innen mit folgenden Qualifikationen Customer Advisor 80-100% Lateral Entrants Welcome) YOUR ACTIVITIES You are the point of contact for our customers together with your team You conduct order and service conversations, answer complaints or advise customers on product or appointment inquiries You record and document customer concerns in the systems of our clients such as SAP, Salesforce, Zendesk etc. You process customer inquiries via e-mail, social media or chat in various languages YOUR PROFILE You speak very good German and Austrian German You are resilient, open and communicative You have good basic PC skills You work in an engaged, flexible and customer-oriented manner You also work gladly in the evenings and on Saturdays YOUR ADVANTAGES The MITEINANDER we write and characterize ourselves with our motto #WeDoCareAbout: Market-based salary Unique and smart onboarding program Autonomy and flat hierarchies: You work independently and at eye level in a dynamic environment BECOME PART OF DIALOGWORLD AG With us, you can develop, co-create and realize your goals! Do you want to help shape the success story of DialogWorld AG in a dynamic work environment and an experienced team? Are you the one we are looking for? Then apply now! We look forward to your application and will get back to you as soon as possible. jpid068cf45jm jit0728jm jiy26jm