Technical Clerk

Technical Clerk
Your main tasks include:
Regional responsibility and support of the customer portfolio
Technical advice and support for the After Sales Service hotline
Order receipt and appointment scheduling with customers
Scheduling and coordination of assignments with the service technicians
Processing and handling of service contracts (contract management)
Control and billing of service orders
Processing of customer orders
We expect from you:
Technical qualification with EFZ or commercial training with affinity for technology
Very good PC and IT knowledge (Digital, software updates via remote, etc.) as well as the common MS-Office applications – ERP system Abacus is an advantage
Independent and committed with a service-oriented basic attitude
Teamwork skills, resilience, solution-oriented
Organizational skills
German as a native language or French or Italian with very good knowledge of the respective other language (bilingual), English is an advantage
Sporty (knowledge of Garmin, Polar, Strava App, etc. desired)
We offer:
Versatile and interesting activity in a motivated team and successful company
Pleasant working atmosphere in a small and collegial team
Modern and bright workplace (standing desks)
Open, cooperative and innovative corporate culture
Flat hierarchy / short decision-making paths
Discounted fitness subscription
Free parking
Do you feel addressed? We look forward to receiving your complete application documents, preferably via email.
Fimex Distribution AG, attn. Frau B.
Werkstrasse 36, 3250 Lyss
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