Customer Service Clerk 80 - 100%

Customer Service Clerk 80 - 100% (m/f/d) 7Days is a medium-sized, owner-managed company operating in Switzerland with proven long-standing expertise in the transport, sales, and media sectors. We are constantly expanding our diversified service portfolio, which focuses on sales and logistics solutions, across 11 of our own locations throughout Switzerland together with our approximately 300 committed employees. 7Days has a broad and powerful logistics network in the B2B and B2C segments for specialized industries with high requirements. As a growing fulfillment service provider, 7Days offers cross-process system solutions in the areas of transport and warehouse logistics. In order to meet the high requirements and needs of our customers as well as to successfully implement the targeted growth in the logistics sector, we are looking for reinforcement in our team. For Switzerland in Egerkingen, we are looking for a motivated personality as Customer Service & Billing Clerk, starting immediately or by arrangement. Your main tasks: Independent processing of written and telephone customer inquiries Cross-departmental clarification of customer concerns and complaint cases Recording and documentation of customer concerns in the CRM system (Salesforce) Verification and tracking of shipment data in the logistics system Preparation of billing data as well as invoicing to customers Your profile: You have completed a basic commercial vocational training You bring experience in the area of billing and/or customer service Ideally, you are already familiar with the logistics and transport industry from practice You communicate with stylistic confidence in German and have good English or [untranslated: ösisch] skills You are proficient in using MS Office, especially Excel You convince through a strong customer and service orientation as well as teamwork skills You work proactively, communicatively, and solution-oriented You are a conscientious personality who works exactly and in a structured manner Perspectives that we offer you: A modern, professional, and collegial working environment Versatile tasks with scope for design and personal responsibility An interesting activity in a dynamic, medium-sized company Contemporary employment conditions with home office possibilities Have we aroused your interest? Then we look forward to receiving your complete application documents. We are currently not accepting applications from recruitment agencies for this vacancy. The recruitment team is available to answer your questions at the telephone number. Baumbast jpidbd7a646jm jit0730jm jiy26jm