Trainer Kundencenter 80 - 100 % - job sharing possible

Trainer Kundencenter 80 - 100 % - job sharing possible Simplifying together. Because life is full of possibilities. And has simultaneously become complex. That is why we are looking for employees who, together with us, drive simplicity forward. Trainer Kundencenter 80 - 100 % - job sharing possible Kundencenter Gümligen or Biel You will plan, develop and conduct induction, specialist and sales training accompany new employees during their onboarding and ensure a successful start coach employees in their daily work and support them in their professional and personal development develop modern training and learning concepts as well as training materials and continuously optimize them analyze quality and performance indicators and derive targeted development and training measures from them accompany the introduction of new products, services and processes with suitable training concepts actively participate in projects and contribute your ideas to the further development of our Kundencenter if required, work operatively in daily business and competently advise our customers on basic banking products via video and telephone You bring several years of experience in customer service, ideally in the financial sector experience in training, coaching or in the development of employees further education in the field of adult education (SVEB) or a comparable qualification business fluent German and French skills in spoken and written form as well as the ability to confidently conduct training and coaching in both languages joy in inspiring, motivating and sustainably developing people convincing communication skills as well as a confident appearance an independent, structured and solution-oriented way of working the willingness to commute regularly between the Gümligen and Biel locations We offer Tasks We offer exciting and varied tasks for employees who help shape, simplify and actively initiate ideas. Culture We are simple and clear, meet each other at eye level and maintain a collegial and friendly culture. Organization We are a medium-sized company and rely on flat hierarchies and manageable paths. Development We invest in the development of our employees and promote our talents. Flexible employment conditions We offer our employees modern and flexible working time models such as, for example, working from home, flexible working hours, part-time work (also in leadership roles), purchase of additional vacation days, unpaid leave, sabbatical etc. Special conditions We grant our employees various benefits such as special conditions on all banking services, discounted purchase of REKA credits, employee referral bonus, 100% continued payment of wages in case of military service, maternity, paternity and illness. Your next step Does this challenge appeal to you? We look forward to your application. Questions about the application process Brechbühl Questions about the position Tendak Topbhutsang Head of Kundencenter Write e-mail (<>) About us Valiant is an independent financial service provider and operates exclusively in Switzerland. It offers private customers as well as SMEs a comprehensive, easy-to-understand range of services in all financial matters. Valiant is locally anchored in the following 15 cantons: Aargau, Basel-Landschaft, Basel-Stadt, Bern, Freiburg, Jura, Luzern, Neuenburg, Schaffhausen, Solothurn, St. Gallen, Thurgau, Waadt, Zug and Zürich. In addition, it is present throughout Switzerland thanks to innovative, digital services. Valiant has a total balance sheet of 38.2 billion francs and employs around 1200 employees – including over 70 apprentices. jpid7df33f5jm jit0731jm jiy26jm