CRM & Email Marketing Specialist (m/f/d) 100% - medienjobs.ch

OUR EMPLOYEES MAKE US NUMBER 1

TUI Suisse Ltd is one of the largest tourism companies on the Swiss market and a wholly-owned subsidiary of the TUI Group. The TUI Group is one of the world's leading tourism groups and offers its customers comprehensive, integrated services from a single source. It covers the entire tourism value chain under one roof, from a unique hotel portfolio to its own cruise ships and airlines, to European tour operator brands, travel agencies, and other tourism offerings.

We are looking for a dedicated person immediately who enjoys working with people and supports our company with passion and commitment. Are you ready to realize travel dreams? In our team, you will take on a versatile and exciting role.

WHAT AWAITS YOU:

• You support the further development of our Customer Relationship Management (CRM), manage our CRM system, and ensure its reliable use.
• You develop data-driven segmentation, personalization, and communication strategies and implement them.
• You continuously develop Customer Journeys along the customer lifecycle.
• You design and optimize B2C direct marketing measures.
• You plan and control e-mail marketing, newsletter, and push notification campaigns.
• You analyze the success of our campaigns and derive targeted optimization measures from them.
• You support the further development of our lead management and contribute to the acquisition and retention of customers through targeted CRM measures.
• You work closely with the teams from Marketing, Trading, and Communication to continuously optimize customer addressing.

WHAT YOU BRING:

• You have sound knowledge in the field of CRM and e-mail marketing, ideally in tourism.
• You convince with strong communication and organizational skills and work effectively with different stakeholders.
• You bring experience in the automation of marketing processes as well as in the conception and implementation of e-mail campaigns.
• You have experience in the areas of segmentation, personalization, and Customer Journeys.
• You have a flair for writing customer-oriented texts and designing digital content.
• You have strong analytical skills, understand CRM, campaign, and performance KPIs, and derive concrete recommendations for action from them.
• You think innovatively and develop creative ideas for effective and high-performance campaigns.
• You communicate confidently in German and English, both written and spoken; knowledge of French is an advantage.
• You work in a structured, independent, and exact manner.

WHAT YOU CAN LOOK FORWARD TO:

• Employment with the world-leading tourism group with an international environment and exciting development opportunities
• Varied and responsible activity with a lot of creative freedom
• Flexible working hours, up to 50 % home office and workwide (work from abroad for up to 30 days per year)
• 25 vacation days (30 vacation days from age 50) as well as an additional day off on your birthday
• Attractive travel discounts for you and your relatives
• Above-average social benefits with a flexible pension fund selection plan, 60 % employer contribution, worldwide private accident insurance, and supra-obligatory daily sickness benefit insurance
• Contribution to your public transport subscription or a discounted parking space
• Comprehensive wellbeing offering with occupational health management, free in-house gym, and ergonomic workstations
• Modern workplace in one of the most attractive office buildings in Europe with a staff restaurant
• Motivated team, appreciative corporate culture, and regular employee events

Let-s TUI it:

It is our team of employees distributed globally across the travel destinations that makes us the leading tourism company in the world. Our philosophy is that work is something you do, not something you go to. We believe that travel expands perspective. Just like our customers, we are on a journey. A journey towards a digital and networked future.