Spare Parts Operations Specialist | International Customer Support

Order Processing & Logistics

Spare Parts Operations Specialist | International Customer Support #

location\_on Switzerland

business On-Site

schedule Full-Time 100%

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About Evatec ##

Welcome to the "Thin Film Powerhouse"!

Evatec specializes in designing, developing, producing, and selling high-tech thin film deposition equipment for the semiconductor, advanced packaging, optical, and optoelectronics markets.
Our multinational team of scientists, engineers, and support staff in Switzerland is complemented by a global network of sales and technical support staff across 15 countries in Europe, Asia, and North America.

Make a Difference - Embrace a Culture of Ownership and Decision Making

Grow - Take Development and Training Opportunities

Go Global - Thrive in a Multicultural, Global Business Environment

What you can expect from us ##

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• beach\_access 5 weeks holiday
• access\_time 42-hour work week with flexitime and home office options
• desktop\_mac State-of-the-art workplaces
• account\_circle Flat hierarchies for better communication and collaboration
• free\_breakfast Canteen and self-catering options at our Layers Cafe

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• directions\_car Free covered parking
• tram Good public transport connections
• monetization\_on Variety of discounts (e.g., fitness center memberships, car purchases, mobile phones, computers, etc.)
• chat Language Training Programmes
• people Company and team events to foster the spirit

Job Description ##

Do you enjoy keeping track of international customer orders and thrive in an environment where organization, customer focus and ownership matter? As a Spare Parts Operations Specialist | International Customer Support, you are the key link between customers, internal departments and global partners. By combining order processing, coordination and customer support, you ensure that spare parts orders reach their destination smoothly and efficiently.

What you will be doing ##

• check Create quotations: you prepare quotations for spare parts and service activities, contributing to a professional customer experience
• check Manage orders: you are responsible for processing customer orders in compliance with international trade regulations and internal policies
• check Keep deadlines on track: you coordinate customer orders, monitor key milestones and ensure reliable execution
• check Be the central point of contact: you act as the key interface for internal and external customers regarding spare parts and service orders
• check Strengthen customer relationships: you understand customer needs, find practical solutions and contribute to a positive customer experience

What you should bring ##

• check Commercial background with a broad perspective: you have completed a commercial apprenticeship and ideally gained experience in international order processing
• check Strong organizational skills: you work in a structured manner, set priorities wisely and keep an overview even in a dynamic environment
• check Technical curiosity: thanks to your technical affinity, you quickly find your way around complex products and processes
• check Customer-focused mindset: you think from the customer-s perspective, act in a solution-oriented way and take ownership of a smooth order processing experience
• check Confident communicator: you are fluent in German and English, both written and spoken

Start Your Journey ##

1

Your Application ###

Upload your CV online and answer two short questions - you-ll receive a confirmation right away.

2

First Introduction ###

We review your documents and invite you to an initial online meeting if there-s a good fit.

3

Visit Us ###

In a second meeting, you-ll get to know the team, your future tasks and our culture better.

4

It-s a Match ###

We discuss the next steps and clarify any remaining questions.

5

Welcome to Evatec ###

We-re excited to welcome you to the team and start this journey together!

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Is it a match? ##

For further information please contact

Veronique Dölger | TA Specialist | hr.eag@evatecnet.com

p.s. applications submitted via recruitment agencies are not considered

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