Reception Assistant in the Oncology Department

In order to complete its team, the Department Reception Assistant in the Oncology Department In order to complete its team, the Clinical Oncology Department is looking for a male or female reception assistant at an activity rate of 80% to 100%, on an open-ended contract. The start date is planned from 1st October 2026. Reception Assistant in the Oncology Department Context: The Centre hospitalier universitaire vaudois (CHUV) is one of the 5 Swiss university hospitals. Thanks to its collaboration with the Faculty of Biology and Medicine of the University of Lausanne and the EPFL, the CHUV plays a cutting-edge role in the fields of medical care, medical research, and training. The Coordinated Oncology Center (CCO) of the Clinical Oncology Department (DOC) ensures the care of oncology patients and allows them to meet their referring physician during outpatient consultations and treatments, such as chemotherapy or immunotherapy. The CCO brings together a team of highly qualified professionals from different disciplines, who collaborate closely to ensure coordinated and high-quality patient care. The administrative sector plays an essential role in the patient journey and contributes to the smooth running of clinical activities thanks to its administrative skills. Our ambition is to offer the best possible administrative services, in an environment that promotes collaboration and interdisciplinary work. We work with professionalism and respect in the service of patients and their loved ones. Mission: You ensure the reception of patients and their loved ones, as well as visitors and collaborators, in compliance with institutional directives, values, and principles You ensure telephone reception, provide information, and direct patients according to current procedures You perform administrative management and appointment scheduling for outpatient patients You collaborate with the various partners involved in care and ensure the liaison between the various stakeholders, the office, and other services of the institution in a dynamic and proactive manner Depending on the needs of the department and your professional aspirations, you have the opportunity to carry out internships or replacements in medical assistant or medical secretary functions, in order to develop your skills from a perspective of professional evolution. Profile: You hold a CFC as a commercial employee, training in the field of reception, or a degree deemed equivalent; a medical secretary diploma is an asset You benefit from several years of professional experience in a reception function, ideally in a hospital environment or in the health field You possess excellent listening skills and a keen sense of hospitality, allowing you to respond professionally to numerous and varied requests You know how to manage priorities, analyze, and synthesize information coming from different interlocutors You demonstrate a strong sense of responsibility, flexibility, and an excellent capacity for adaptation, indispensable to the smooth running of the department Your spirit of mutual aid and collaboration allows you to evolve effectively within a large team You are comfortable with IT tools and demonstrate great rigor in your work You master common IT tools (Microsoft Office) You possess an excellent command of French, both spoken and written; knowledge of a foreign language is an asset. To become a collaborator of the Centre hospitalier universitaire vaudois is to be assured of benefiting from: First-class social benefits and 20 days of paternity leave A regular salary progression adapted to responsibilities A 13th month salary and 25 days of vacation per year A right to a minimum of three days of training per year, with access to a varied offer within the CHUV Training Center and partner training centers of the State of Vaud Easier access to one of the 500 furnished accommodations offered in the surrounding neighborhoods Social, cultural, and economic advantages offered to members of the H-Oxygène association Advantages offered as part of the mobility plan (discounts on public transport subscriptions, promotion of "Mobility" vehicles, and discounts on the purchase of electric bicycles) Hotel-quality company restaurants in each of the hospital buildings with preferential rates. Contact for information on the position: Mme Mandy Errera, Head of CCO/UTI desks and secretariats unit, at . jpide2eb186jm jpit0834jm jpiy26jm