Senior ICT Supporter

Bern, Switzerland (and home office) | 80-100% This is what you can contribute <br /> • Ensure the smooth operation, maintenance, and further development of specific customer applications, as well as solve complex interface and data transfer problems • Coordinate, monitor, and control primary services for Admindirectory, Firewall, Network, and other external suppliers • Localize, narrow down, and resolve complex system-wide disruptions (2nd/3rd level) in the area of applications and local infrastructure • Continuously optimize and possibly automate internal support and operational processes; also maintain operating manuals, instructions, and checklists (in particular for application operation) • Implement and monitor configuration specifications within the application landscape, as well as manage authorizations and profiles <br /> What makes you unique <br /> • Professional training as an IT specialist EFZ, higher professional training (HF/FH), and certifications in service management are desired • In-depth knowledge of configuration and support of Linux/Windows application environments • Several years of in-depth professional experience in IT support • Communicative, curious, resilient, and good organizational skills • Active knowledge of a second official language and good English skills <br /> In a nutshell When others no longer know what to do, your job is just beginning. In this function, you will sovereignly control external service providers, solve complex interface problems, and keep our operations running! What we offer <br /> • Working for Switzerland We are committed to the success model of Switzerland and work for the benefit of the population. • Lived diversity Thanks to equal opportunities, we unfold our competencies and bring different perspectives into play. • Healthy at work We support and advise our employees in the area of physical and mental health. All benefits (https://www.stelle.admin.ch/stelle/de/home/bundesverwaltung/ihre-vorteile-auf-einen-blick.html) <br /> Exemplary, partnership-based, and sustainable Building, procuring, moving, advising -- that's the DNA of the BBL. Day in, day out, we give our best for Switzerland, politics, and the federal administration with great pleasure. Together, we ensure that all 43,000 federal employees can do their jobs and thereby not only shape their cooperation but also set new standards for sustainability. Additional information More information can be found on our website (https://www.bbl.admin.ch/bbl/de/home/das-bbl/arbeitgeber_bbl.html) / Candidate Journey (https://www.bbl.admin.ch/bbl/de/home/das-bbl/arbeitgeber_bbl/stellenangebot.html) / LinkedIn (https://www.linkedin.com/company/53444728) / Instagram (https://www.instagram.com/bundesbauten/). Also, note our benefits for employees (https://www.stelle.admin.ch/de/benefits). #arbeitenfuerdieschweiz (https://www.linkedin.com/company/bundesverwaltung/) Please apply through our application management system. Click on <<Apply now>> for this purpose. Questions about the position Rony Gutjahr Head of Data System Technology & Deputy Head of Production +41 58 46 28761 Questions about the application Martin Sutter HR Business Partner +41 58 46 92056