Sachbearbeiter/in Back Office 100% Bern

Sachbearbeiter/in Back Office (w/m/d) 100% Bern Sachbearbeiter/in Back Office (w/m/d) 100% Bern As market leader for auto spare parts, we actively shape the future of mobility. We are the engine of the industry. We move you forward. Sachbearbeiter/in Back Office (w/m/d) 100% Bern What we offer: A proven, collegial and value-oriented employee environment with flat hierarchies A responsible, interesting and independent job with a lot of creative leeway An exciting and varied activity and the opportunity to develop further Attractive employment conditions Promotion of internal and external further training As market leader, we offer ambitious people attractive career opportunities and entrepreneurial scope for design. Discounts and rebates in the automotive industry Many discounts and offers from top brand providers for online shopping, events, activities, travel and much more Discounts on hospital and supplementary insurance from CSS Attractive remuneration incl. 13th monthly salary Flexible BVG planning with selectable savings plans and an increased employer contribution No night work and no weekend work At least five weeks of vacation Possibility to buy additional vacation days What you bring: You have completed a technical or commercial basic training. You have very good user knowledge in Windows and MS Office. You have very good German language skills in writing and speaking as well as good French language skills; Italian language skills are an advantage. You bring professional experience and in-depth specialist knowledge in sales and order processing, preferably in the automotive industry You are customer- and service-oriented and enjoy direct customer contact. You work independently, structured and reliably. You have a pronounced organizational talent and set priorities in a targeted manner. You think and act in a solution-oriented manner and make decisions with pleasure. You work in a team-oriented, helpful and collegial manner. You convince with a friendly and courteous appearance towards customers, partners and employees. Your job: Ensuring service-oriented customer treatment from needs analysis to order completion Ensuring smooth order processing from recording, monitoring, goods disposition, invoicing to post-processing of customer orders Technical advice and sale of products and services Offering articles and price negotiations with customers in the area of expertise Clarifying availability with internal departments and suppliers Ensuring clean and up-to-date maintenance of orders in the ERP system Processing of warranty orders incl. replacement delivery, credit note creation and courtesy commitments Creating workshop orders for the overhaul or repair of articles Have we sparked your interest? Then we look forward to your application! Further information The recruitment process usually consists of two interview rounds on site For administrative and data protection reasons, only application documents that are uploaded via the online application link will be considered. No applications from recruitment agencies will be considered for this position. jpidcd98a18jm jit0728jm jiy26jm